Qurrent

Job Summary:
Qurrent is pioneering the future of work by building fully managed, autonomous digital workforces. They are seeking an AI Strategist to lead the implementation of tailored AI solutions for customers, optimizing business processes and ensuring exceptional service delivery.
Responsibilities:
• Lead all phases of the bespoke AI implementation lifecycle, from initial needs assessment to successful launch and ongoing support.
• Orchestrate complex customer stakeholder management, updates, approvals, and process mapping.
• Partner with customers to identify areas for business process optimization and transformation through AI integration, leveraging Qurrent's Orchestration System.
• Apply your AI knowledge to scope custom AI solutions in collaboration with Qurrent's engineering team.
• Create comprehensive project requirement documents and ensure timely and on-budget delivery of all project deliverables.
• Cultivate strong customer relationships, serving as a trusted advisor and exceeding expectations through exceptional service design and delivery.
• Conduct customer research and gather insights throughout the implementation process to inform Qurrent's product development roadmap.
• Partner with Product Engineering to communicate customer feedback, driving continuous improvement of Qurrent's Orchestration System and its capabilities.
• Educate executive customers on the potential benefits and limitations of AI solutions, and manage their expectations throughout the implementation process.
Qualifications:
Required:
• 4+ years of experience leading complex technical projects, preferably in the AI or related technology space (e.g., RPA).
• Knowledge of AI agent capabilities and their application in various business contexts.
• Understanding of possibilities and limitations of LLMs and AI Agents.
• Strong business acumen with a passion for process optimization and transformation.
• Excellent communication, presentation, and interpersonal skills with the ability to build strong customer relationships.
• Demonstrated ability to deliver exceptional project outcomes, consistently exceeding customer expectations.
• Strong analytical and problem-solving skills with a proactive and results-oriented approach.
• Ability to synthesize customer feedback into actionable insights for product development.
• Experience managing and influencing senior stakeholders.
Preferred:
• Experience working with bespoke AI solutions or similar custom technology implementations.
• Experience in educating and advising executive-level customers on technology solutions.
• Demonstrated ability to manage complex customer relationships involving multiple stakeholders with varying levels of technical expertise.
Company:
Qurrent is an autonomous digital workforce company that provides digital workforces that execute complex back-office operations. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 11-50 employees. The company is currently Early Stage.