Quick Services

Quick Services

62 jobs near Columbus, OH

The Quick Service Technician plays a critical role in ensuring vehicles receive timely and ... services to maintain optimal performance and safety. This position focuses on performing routine ...

Summary The Quick Service Attendant is responsible for service and presentation of all areas of Restaurant Row and Elements. The primary purpose of the position is to maintain excellent guest service ...

Overall Summary A technician that can perform common light duty services or repairs in an efficient ... Express / Quick Service Technician Location: Mountain Hyundai, 7300 Broadway, Denver, CO 80221 Pay ...

Showing results 41-60

Customer Service Representative

Crystal Quick Services

Charlotte, NC

$15.75 - $21.25/hr

Full-time

Posted 28 days ago


Job description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.