10 Questeq Jobs Hiring Near You

Job Summary:
Questeq is a company focused on digital transformation in schools, aiming to enhance educational experiences through technology. The Information Technology Specialist will provide on-site support at the Carlynton School District, ensuring effective problem identification and resolution for various technological tools used in the educational institution.
Responsibilities:
• New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
• Conducts problem identification and resolution with a focus on help desk ticket resolution.
• Develops desktop strategies and configuration alternatives to best meet customer needs.
• Architects, create, deploy and maintain standard workstation images for desktops and laptops.
• Architects and implements patch distribution management (desktop).
• Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
• Understanding Active Directory group policies and maintaining application groups.
• Proven experience in desktop methodologies and best practices.
• Ability to interact with customers on the telephone and in person.
• Provides ongoing hardware and software support for all technologies.
• Addresses help desk tickets efficiently and in a timely manner.
• Troubleshoots and resolves technology failures, documenting required changes.
• Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
• Keeps current with technology trends and changes related to position.
Qualifications:
Required:
• PC Security Administration/Update experience.
• Active Directory experience.
• Mobile device experience.
• Microsoft and IOS experience
• Experience providing computer and network support.
• Exceptional written and oral communication skills.
• Must possess extensive troubleshooting skills.
• Ability to work well in a demanding and fast-paced environment.
• Excellent interpersonal skills for both internal and external communications.
• Act 151: Child Abuse History Clearance
• Act 34: Pennsylvania State Criminal History Clearance
• Act 114: Federal Criminal History Clearance
• Act 168: Required Employment History Review
• Act 24: Arrest/Conviction Report and Certification Form
• Act 126: Mandated and Permissive Reporting Certificate
Preferred:
• Associate degree in technically related field preferred.
Company:
Questeq is an information technology company offering educational technology management services. Founded in 1983, the company is headquartered in Coraopolis, USA, with a team of 201-500 employees. The company is currently Growth Stage.