Quantumblack

Job Summary:
Tishman Speyer is a real estate investment firm known for its iconic Rockefeller Center. The Director of Data & Insights will lead the data and analytics ecosystem for Rockefeller Center, focusing on business performance through data-driven insights, managing analytics products, and ensuring data integrity across various departments.
Responsibilities:
• Data Modeling, Architecture & Integrity (Foundation)
• Own and design core analytical data models and business logic layer (e.g. Databricks) supporting revenue, NOI, pricing, demand, sales pipeline, ticketing, and guest experience.
• Partner with IT/Data Engineering to oversee data warehouse structure, pipelines, and integrations, ensuring new systems do not break downstream reporting—be the primary customer and hold Engineering accountable for reliability, but not own the technology infrastructure.
• Establish and enforce business-layer data governance, including KPI definitions, metric logic, reconciliation standards, and data quality controls.
• Serve as final owner of data integrity, preventing recurring break/fix cycles and reducing manual cleanup.
• Dashboarding & Performance Reporting (Execution)
• Data: Direct the building and maintenance of trusted, self-serve dashboards (e.g., Tableau) for executives and operators. Personally engage with data models, pipelines, and analytics outputs, as needed, not just manage requirements. Ensure reporting is accurate, automated, and timely, with clear documentation, refresh cadence, and alignment with Accounting.
• Insights: Deliver scalable reporting for forecasting, pipeline tracking, demand pacing, pricing, and sales & marketing performance. Replace spreadsheet-based and ad hoc reporting with durable analytics products.
• Data & Analytics Products Roadmap (Strategy)
• Data: Translate strategic and operational questions into data products, KPIs, and analytical frameworks.
• Insights: Execute the business insights roadmap across Rockefeller Center’s non-leasing revenue lines. Prioritize analytics work based on business impact and balance near-term needs with long-term platform stability. Recommend how AI and other new technologies should be applied to evolve reporting and analytics capabilities.
• Cross-Functional Leadership & Enablement
• Data: Act as the single accountable owner for analytics products—from concept through adoption—ensuring delivery meets business needs and technical standards. Ensure operational metrics roll cleanly into financial reporting, forecasting, and performance reviews, improving efficiency and accuracy.
• Insights: Serve as the primary insights partner to leadership across each of Rockefeller Center’s Destination & Experiences businesses starting with Attractions, but moving into Hospitality and Partnerships over time. Drive adoption of insights and tools by embedding analytics into day-to-day decision-making.
• Team, Process & Tooling
• Data: Directly manage and/or maintain dotted-line oversight of data engineers, BI developers, analysts, and contractors, ensuring clear technical standards, documentation, priorities, delivery discipline, accountability and ongoing maintenance. Recommend evolution of cross-functional team structure/staffing to best support the needs of business.
• Insights: Over time, expand the role from technical ownership into broader business leadership, including increased responsibility for strategic planning, performance management, and team development to enhance the analytics function.
Qualifications:
Required:
• 5–10+ years of experience in data analytics, business intelligence, and/or strategic finance.
• Strong understanding of data models, pipeline architecture, and analytics best practices, with a track record of preventing data integrity issues.
• Experience directing or reviewing the work of Data Engineers, BI Developers, and Analysts and demonstrated experience owning analytics products end-to-end.
• Expert fluency in SQL and hands-on experience with data visualization tools (e.g., Tableau, Sigma, Looker).
• Proven ability to operate at the intersection of business, data, and technology, including close partnership with Sales, Revenue Management, Marketing, Operations, and Finance.
• Comfort operating in fast-growing, ambiguous environments and building scalable processes.
• Excellent communication and stakeholder management skills.
Preferred:
• Top-tier strategy or analytics consulting experience (e.g., BCG X/Gamma, McKinsey Analytics/QuantumBlack, Bain Vector/AAG), paired with a desire to move from advisory work into direct business ownership.
• Familiarity with ticketing systems (e.g. Ventrata), event management systems (e.g. TripleSeat), POS systems (e.g. Shopify), CRM platforms (e.g. HubSpot), ERP (e.g. D365), and accounting workflows.
• Experience in sales and marketing analytics (e.g. GA4) and applied AI within the attractions, hospitality, or experiential industry.
Company:
Tishman Speyer is a real estate developer, owner, and investor that specializes in properties located in major cities worldwide. Founded in 1978, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.