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Quantum Technology Systems

2 jobs near Columbus, OH

Global Customer Account Manager (Strategic Execution)

Quantum Technology Systems

Santa Clara, CA • On-site

$90 - $120/hr

Other

Medical, Retirement

Posted 2 days ago

New

Job description

Global Customer Account Manager (Strategic Execution)Job Summary

As a Global Customer Account Manager at Quantum Technology Systems, you are more than a relationship lead ; you are a trusted execution partner . Supporting our most significant global data center accounts, you will ensure long-term retention by managing the intersection of account growth and supply chain stability. This role is a feeder into Operations Leadership or Program Management.

Key Responsibilities
  • End-to-End Account Governance: Own the execution of supply chain activities for assigned global accounts. Ensure that what is promised in theboard roomis deliveredonthe data center floor.
  • Stakeholder Leadership: Lead live coordination calls during overlap hours between the US, EU, and APAC to resolvedeliverybottlenecks or technical exceptions.
  • Continuous Improvement: Analyze account-level supply chain data toidentifyrecurring risks. Drive process improvements thatoptimizecost and increase delivery predictability for the client.
  • Vendor & 3PL Governance: Support the onboarding and governance of 3PL partners and OEMs, ensuring they meet the stringent performance KPIs required by our top-tier customers.
Required Skills & Experience
  • Client Management: 3–5years of experience managing global or US-based enterprise accounts with a high-visibility executioncomponent.
  • Strategic Decision Support: Ability to translate complex data center supply chain data into actionable insights for senior stakeholders.
  • High Ownership Mindset: A track recordof operating with minimal supervision while driving corrective actions across multi-vendor workflows.
  • Education: Bachelor’s degree in Business, Supply Chain, Engineering, ora relatedfield.
What We Offer
  • Holistic Benefits: Comprehensive health insurance, retirement plans (401k/EPF/Pension), and mental health support.
  • Lifestyle Perks: Commuter allowances (where applicable), home-office stipends, and flexible working arrangements.
  • Equity: Opportunity for equity participation or performance-based annual bonuses (OTE).
  • Professional Growth: Funding for professional certifications (CSCP, PMP, or Technical DC Certifications).
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