Quality Building Maintenance

Company Description Quality Building Maintenance is a professional building services company focused on delivering reliable, high-quality maintenance and cleaning solutions for a variety of commercial facilities. The organization emphasizes safety, consistency, and customer satisfaction in all aspects of its operations. Team members work closely with clients to maintain clean, well-functioning spaces that support daily business activities. Quality Building Maintenance values respect, collaboration, and clear communication, creating a supportive environment for employees at every level.
Role Description The Bilingual Receptionist is a part-time, on-site role based in Indianapolis, IN. This position is responsible for greeting visitors, answering and directing phone calls, and responding to general inquiries in English and another language, ensuring all guests and callers receive courteous and efficient service. Day-to-day tasks include managing the front desk, coordinating incoming and outgoing mail, maintaining visitor logs, and providing basic administrative support such as scheduling appointments and updating records. The role also involves communicating with internal teams, relaying messages accurately, and assisting with routine office tasks to help keep operations organized and running smoothly.
Qualifications

• Strong bilingual communication skills (English and another language) with clear, professional phone and in-person etiquette
• Customer service and front desk experience, including greeting visitors and handling inquiries in a courteous manner
• Basic administrative and organizational skills, such as scheduling, data entry, and managing files or logs
• Comfort with using office technology, including phone systems, email, and common office software (e.g., word processing, spreadsheets)
• Ability to remain calm, respectful, and detail-oriented in a busy environment while managing multiple tasks
• Reliable attendance, punctuality, and a professional appearance suitable for a reception area
• High school diploma or equivalent; prior experience in a receptionist or administrative role is preferred
• Interest in working in a building services or facilities-focused environment and collaborating with diverse teams