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Quaker Chemical

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Quaker Chemical Jobs Information

Do workers at Quaker Houghton get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Quaker Houghton pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

At Quaker Houghton, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Quaker Houghton affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Quaker Houghton?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers at Quaker Houghton worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at Quaker Houghton?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Quaker Houghton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at Quaker Houghton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at Quaker Houghton?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Quaker Houghton good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Quaker Houghton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Quaker Houghton get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Quaker Houghton?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Quaker Houghton enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Quaker Houghton recommend working with their team?

Not many people recommend working with their team.
85% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Quaker Houghton?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Quaker Houghton?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Quaker Houghton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Quaker Houghton is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2026.
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Customer Service Representative

Quaker Houghton

Whittier, CA • On-site

$35K - $50K/yr

Other

Re-posted 13 days ago

Quaker Houghton rating

6.4

Company rating: 6.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

87th of 100 rated chemical manufacturers

Job description

Job Description
About us:
At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
Provide fast and accurate processing of orders, inquiries and return authorizations in a customer service environment in the manufacturing sector.
Job Responsibilities:

  • Review, process and follow up on orders and inquiries by telephone, fax, internet, Sage 300 and correspondence from customers and Commercial Sales.
  • Maintain established performance metrics for order accuracy, volume of entries, phone volume and error rate.
  • Responsible for timely customer communications including but not limited to pricing information, order confirmation and shipping status.
  • Proactively review open order reports and information, providing documentation as requested to customers, manufacturing plants or sales.
  • Process and monitor Return Authorizations, obtain required approvals for changes to customer-specific information and special accommodations.
  • Own, manage, maintain and update customer data and files.
  • Other job responsibilities and requirements that may be assigned.
What we look for
  • HS Diploma or GED required. College degree preferred.
  • 1-2 years customer service experience.
  • Proficient in Word, Excel, Outlook; JD Edwards experience desired.
  • Professional verbal and written communication skills.
  • Ability to multi-task in a flexible environment with minimum supervision.
  • Attention to detail, accuracy and follow up skills.
  • Excellent interpersonal skills
  • Must be a team player and work well within a team environment

In accordance with applicable pay transparency requirements, the expected salary range for this position is between $35,000 and $50,500. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position also qualifies for sales incentive compensation, which is calculated from sales generated from new and existing customers and subject to change at the discretion of Quaker Houghton.

What Quaker Houghton employees say

Pay

Benefits

Hours and flexibility

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