QSource Group

ServiceNow developer

Location: Dallas

Key Responsibilities

• Design and implement custom UI pages using ServiceNow UI Builder and App Engine Studio.
• Collaborate with telecom business stakeholders to translate requirements into engaging user interfaces.
• Build reusable components and templates for Workspaces and Portals.
• Configure record page layouts, widgets, and dynamic user criteria-based views.
• Ensure seamless integration with telecom modules like TMT, CSM, ITSM, and FSM.
• Maintain domain separation and multi-tenancy configurations for telecom clients.
• Participate in agile ceremonies and contribute to sprint planning and demos.
• Troubleshoot UI issues and optimize performance across devices.

Required Skills & Experience

• 5+ years of experience in ServiceNow development, with 2+ years in UI Builder.
• Strong understanding of ServiceNow’s Next Experience UI Framework (Seismic).
• Experience with telecom-specific ServiceNow modules (TMT, FSM, CSM).
• Proficiency in HTML, CSS, JavaScript, AngularJS, and Glide APIs.
• Familiarity with App Engine Studio, Flow Designer and Integration Hub.
• Experience in domain-separated environments and scoped applications.
• Experience with shopping portal in ServiceNow experience.
• Strong communication and stakeholder engagement skills.

Preferred Qualifications

• Experience working with telecom service providers or network equipment vendors.
• Exposure to AI/ML integrations within ServiceNow (GenAI, Predictive Analytics).
• Knowledge of SDLC, Agile/Scrum methodologies, and CI/CD pipelines.