Qm Group

We are looking for a results driven retail store manager to be responsible for daily operation of the store. The successful candidate will be able to enhance customer satisfaction, meet sales & profitability goals, and manage staff effectively. The ideal candidate will be familiar with smoking/vaping products and have purchasing, inventory, or retail management experience.

Responsibilities

• Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability
• Propose innovative ideas to increase market share
• Meet monthly sales and profitability goals
• Creating social media content for the store
• Training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration, ensuring compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Conduct personnel performance appraisals to assess training needs and build career paths
• Point of contact for customer and employee concerns
• Additional store manager duties as needed

Skills

• Proven successful experience as a retail manager
• Experience with Quickbooks
• Experience with Clover and Shopventory
• Knowledge of smoke and vape shop products
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• BS degree in relevant field or relevant experience