Puzzle Theory

Job Description

Puzzle Theory - Escape Rooms, seeks charismatic, game-loving crew to help create unforgettable escape room adventures for our players. If this sounds exciting to you, we are looking for passionate and enthusiastic new Game Masters.

The Game Master is responsible for various aspects of managing our rooms and upholding the high standards of the company and its reputation. We are looking for someone with experience in customer service. As a game master, you are a storyteller, advisor, and problem solver.

You will work in our game rooms and control room to interact directly with the players to deliver entertaining and memorable experiences. We are looking for charismatic, quick learners with strong attention to detail, but most importantly, applicants should have a knack for hospitality and customer service.

Game Masters get to set their own schedule and only come into the office when customers are scheduled.

Puzzle Theory is a new and fast growing company with room to grow from a Game Master into a Puzzle Master. The Puzzle Master designs all aspects of the rooms.

Job Requirements

Responsibilities:

• Take reservations, process payments, and take customer photos.

• Tidying and cleaning up lobby and games.

• Monitor game play via a computer and give hints in to participants.

• Ensure all props in game room are in working order.

• Your main responsibilities will be to provide a world class, fun and friendly experience

• Be outgoing, courteous, and engaging with all of our participants.

• Set up the escape room for each new game session and ensure all props are in

proper working order (this usually has to be done quickly between games).