Purplejack Technologies

8 jobs near Chicago, IL

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Sr. Business Analyst-ITSM/IT asset Management

Purplejack Technologies LLC

Chicago, IL

$95.40K - $123.20K/yr

Other

Posted yesterday


Job description

JOB DESCRIPTION | Sr. Business Analyst | Rose International

Job Title: Sr. Business Analyst-ITSM/IT asset Management

Location: Chicago, IL (Local only)

Duration: 6+ months

Experience: 8+ years

Requirements

•       IT Service Management/IT Asset Management – Governance and Controls

•       Will support processes within that space – will also work with other governance areas – support communication of process including metrics and senior leadership communication.

•       Things are not fully defined - must be comfortable stepping into complex, not well defined spaces

•       Must have strong communication skills

•       Rearchitecting some processes – trying to ensure they have accurate data within their repository. 

•       Ensure processes that lead into ServiceNow are effective – areas include architecture, software owner teams, data governance.

•       Strong experience with workflows

•       Data analysis will be key – need to understand if things are missing from a data point of view – identify and quantify that.

•       Experience with ServiceNow is preferred – it is a key platform

•       ServiceNow modules: service management and asset management, change, CMDB

•       Prior experience with banking would be a plus.

•       Looking for a BA background in IT/governance

•       Project is expected to go through the end of the year, potential for extension.

•       Applications, test, and implement the database applying basic database knowledge.