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60 Pumpkin Jobs Hiring Near You

Pumpkin Pet Insurance was founded in 2020 to offer premium accident & illness coverage and wellness plans for dogs and cats. Our plans help families afford advanced diagnostics and treatments - from ...

Pumpkin, a subsidiary of IPH, offers premium accident & illness coverage and wellness plans for dogs and cats. Founded in 2020, our plans help families afford advanced diagnostics and treatments ...

Pumpkin, a subsidiary of IPH, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine ...

Claims Adjuster - Associate

Akron, OH ยท On-site +1

$17 - $23/hr

Pumpkin, a subsidiary of IPH, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine ...

The Vet Wellness Partnership Manager is a results-oriented role crucial to Pumpkin's growth strategy. You will partner with veterinary hospitals to sell our whitelabel technology solution , enabling ...

Preschool Teacher

Cranston, RI ยท On-site

$17.49 - $20.49/hr

Pumpkin Patch, a proud part of the Cadence Education family, is searching for a vibrant Preschool Teacher to join our team of childcare superstars! If you're brimming with love for kids and have ...

Teacher - Infant

Cranston, RI ยท On-site

$17.49 - $20.49/hr

Pumpkin Patch, a proud part of the Cadence Education family, is searching for a vibrant Preschool Teacher to join our team of childcare superstars! If you're brimming with love for kids and have ...

Pollination Crew

Albion, ME

$15.25 - $19/hr

Position Summary The pollination crew members work with the Squash & Pumpkin Breeding Team to accomplish peak field season tasks for our 6-acre winter squash, summer squash, and pumpkin breeding ...

Pollination Crew

Albion, ME ยท On-site

$15.25 - $19/hr

Position Summary The pollination crew members work with the Squash & Pumpkin Breeding Team to accomplish peak field season tasks for our 6-acre winter squash, summer squash, and pumpkin breeding ...

Security Staff - The Dead End Hayride & The Great Pumpkin Trail Location: Wyoming, Minnesota Pay Range: $14.00 - $20.00/hour Employment Duration: 1-2 months (Seasonal) Schedule: Start time between 5 ...

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Pumpkin Jobs Information

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Infographic showing various job openings at Pumpkin in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 38% Physical, 49% Hybrid, and 13% Remote job distribution.
Hybrid Customer Care Agent (Columbus, OH) Day Shift

Hybrid Customer Care Agent (Columbus, OH) Day Shift

Pumpkin

Columbus, OH โ€ข On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Pumpkin, a subsidiary of IPH, offers premium accident & illness coverage and wellness plans for dogs and cats. Founded in 2020, our plans help families afford advanced diagnostics and treatments - from routine to critical care - so their pets can live longer, healthier lives.
Our nationwide team of 200+ pairs pet health expertise with purpose-built technology to make care without compromise possible. Pumpkin's deep understanding of the science and finance of veterinary care makes us an asset to our more than 10,000 nationwide veterinary professional partners and is one reason we are trusted by nine out of ten surveyed veterinarians.
Our consumers love us, too. We are the #1-rated pet insurance brand on Google, have a 4.9-star rating on TrustPilot and are one of the fastest-growing pet health companies in the US. We have insured over 230,000 pets and paid more than $176 million in claims since launch. Pumpkin also offers PumpkinNow, the only urgent pay service that can pay pet parents for eligible claims before they pay vet bills - making it one of the fastest claims experiences in pet insurance. Beyond accidents and illnesses, Pumpkin Wellness Club provides preventive care plans that help pay for everything from routine vet visits to grooming.
At Pumpkin, we believe pet parenthood is parenthood. While life with pets looks different than raising human children, the responsibility, commitment, and love run just as deep. That belief is why we exist: to help parents choose the best care for their loved ones - without compromise.
Pumpkin is seeking a Hybrid Insurance Agent in the Columbus, Ohio area who will report to the Supervisor, Customer Care. The Hybrid Insurance Agent will be responsible for researching and responding to insurance and non-insurance customer service inquiries over phone, email, text, chat, and social media. The Hybrid Insurance Agent will also play a key role in processing new customer enrollments, claims and fulfillment tasks. The ideal candidate is friendly, motivated, and always looking for new ways to provide an exceptional experience.
Job Location: Hybrid - 2 days per week in our Columbus, OH office
Shift: 9:00am-5:30pm EST
Main Responsibilities:
  • Provide exceptional customer care to customers across multiple communication channels like phone, email, text, chat and social, in a timely and efficient manner
  • Uses problem-solving skills to solve customer issues, rectify poor experiences, and maintain positive relationships with customers
  • Answer customer questions and provide insurance and non-insurance related information
  • Educate customers on our full product offerings and take the initiative to help them buy additional coverage
  • Process new customer enrollments, incoming claims, and ongoing fulfillment tasks in accordance with company policies
  • Use ticketing software, back office software, and other digital tools to manage and track performance
  • Data entry for the above tasks
  • Other duties as assigned

Basic Qualifications:
  • Prior experience in customer service role involving a high degree of customer interface
  • Experience with ticketing software (Zendesk, Kustomer, Gladly, etc.)
  • Roll-up-your-sleeves mentality - does what it takes to get the job done
  • Excellent verbal and written skills
  • Administrative and computer skills
  • Great attention to detail with every task
  • Entrepreneurial interest and a passion for pets
  • Existing Property & Casualty Insurance License or must be willing to obtain license within 45 days of employment

#Pumpkin
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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