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8 Public Customer Service Manager Jobs Hiring Near You

Senior Product Manager - Growth & Engagement

OR · On-site +1

$126K - $166K/yr

We're looking for a Product Manager who's excited to build best-in-class financial products - on ... Shape Public's broader roadmap, balancing speed, quality, and long-term customer impact, with AI ...

Senior Product Manager

New York, NY · On-site +1

$138K - $182K/yr

We're looking for a Product Manager who builds best-in-class financial products - on traditional ... Shape Public's broader roadmap, balancing speed, quality, and long-term customer impact. Who you ...

Senior Product Manager

OR · On-site +1

$126K - $166K/yr

We're looking for a Product Manager who builds best-in-class financial products - on traditional ... Shape Public's broader roadmap, balancing speed, quality, and long-term customer impact. Who you ...

Lifecycle Marketing Lead

New York, NY · On-site

$160K - $190K/yr

... Manager to join our team at Public.com. This role will focus on driving new user conversion and early engagement, and will be instrumental in increasing LTV and retention across the customer ...

Lifecycle Marketing Lead

New York, NY · On-site

$160K - $190K/yr

... Manager to join our team at Public.com. This role will focus on driving new user conversion and early engagement, and will be instrumental in increasing LTV and retention across the customer ...

Senior Product Manager - Growth & Engagement

Public

New York, NY • On-site, Remote

$138K - $182K/yr

Full-time

Re-posted 7 days ago


Job description

About Us:
Public is building the Agentic Brokerage. Focused on serious investors who use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build their portfolios. Launched in 2019, Public has been trusted with billions of assets from retail investors.
We're looking for a Product Manager who's excited to build best-in-class financial products - on traditional platforms (mobile and web) and within our agentic brokerage framework. You bring an AI lens to every decision, not just AI features bolted onto existing flows. You're sharp, hardworking, and self-starting, and you move through ambiguity without waiting for someone to hand you structure.
This role is open to remote, but preferably based in NYC where you'll work from our office Monday through Thursday.
What you'll do
  • Own all non-trading products that drive growth & engagement - referral, notifications & price alerts, and more - end-to-end, from idea through design, development, QA, and launch.
  • Design and ship embedded AI features as core parts of the product experience - like AI-powered portfolio summaries, benchmarking, and more.
  • Keep a pulse on the market, our customers, and competitors to identify the biggest levers for growing Public's business and engagement.
  • Shape Public's broader roadmap, balancing speed, quality, and long-term customer impact, with AI increasingly at the center of it.
  • Build and test go-to-market hypotheses - target audience, KPIs, positioning, and differentiators - before and after launch.
Who you are:
  • You've shipped high-quality consumer apps with sharp UX/UI instincts.
  • AI is core to how you build - not a feature bolted on. You use AI daily to move faster, and you're excited to design AI-native product experiences, not just AI-assisted ones.
  • You have 4-8 years in product experience, with a deep understanding of growth, retention, and engagement in digital consumer products.
  • You prioritize product velocity - shipping fast, in the direction that matters to users and the business.
  • You have a working understanding of the stock market and how major events move prices (dividends, earnings, economic events). Deep brokerage experience isn't required.
  • You communicate clearly, in writing and in person, working cross-functionally with engineers, compliance, risk, operations, and go-to-market.

Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type. We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression.