Prominent Technology

60 Prominent Technology Jobs Hiring Near You

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

Prominent Edge is a small, stable, growing company that believes in doing things right. They are ... technology in a customer support function or role, including at least three items below: • ...

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

Prominent Edge is a small, stable, growing company that believes in doing things right. They are ... technology in a customer support function or role, including at least three items below: • ...

Legal Counsel

$175K - $200K/yr

Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: As Legal Counsel, you'll be involved in the day ...

Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About The Role: We are looking for an exceptional Senior ...

Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: The Revenue Analytics team is focused on ...

MBA Internship

Alameda, CA · On-site

$17 - $22.75/hr

We are an adventurous, close-knit team backed by some of the most prominent tech leaders and well known venture firms in Silicon Valley. Our leaders are MIT, Berkeley and CMU graduates with extensive ...

Sales Associate

Alameda, CA · On-site

$15.75 - $21.50/hr

We are an adventurous, close-knit team backed by some of the most prominent tech leaders and well known venture firms in Silicon Valley. Our leaders are MIT, Berkeley and CMU graduates with extensive ...

EA/PA

Alameda, CA · On-site

We are an adventurous, close-knit team backed by some of the most prominent tech leaders and well known venture firms in Silicon Valley. Our leaders are MIT, Berkeley and CMU graduates with extensive ...

Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: The Revenue Analytics team is focused on ...

You'll get immersed in the prominent technology markets of security and open source software. * We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive ...

Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: We're looking for a Senior Analyst to join our ...

Showing results 21-40

Help Desk/ Windows Support

Prominent Edge

Gaithersburg, MD • On-site

$21.50 - $29.25/hr

Full-time

Re-posted 12 days ago


Job description

Job Summary:
Prominent Edge is a small, stable, growing company that believes in doing things right. They are looking for an Information Help Desk/Windows Support to assist customers in-person and remotely, while applying basic network concepts and standard operating procedures to resolve issues.
Responsibilities:
• Supporting customers in-person and remotely
• Writing simple documentation, step-by-step guides, or customer request details for others to read and use
• Using knowledge base applications or sites to map situations to potential solutions
• Applying basic network concepts in resolving customer issues
• Applying standard operating procedures or known solutions.
Qualifications:
Required:
• Supporting customers in-person and remotely
• Writing simple documentation, step-by-step guides, or customer request details for others to read and use
• Using knowledge base applications or sites to map situations to potential solutions
• Applying basic network concepts in resolving customer issues
• Applying standard operating procedures or known solutions.
• Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
• ITIL Foundations v3 or v4 (the contractor has 40 business days from start date to obtain this certification)
• Dell Hardware (the contractor has 20 business days from start date to obtain this certification)
• CompTIA A+
• Experience supporting technology and users of technology in a customer support function or role, including at least three items below:
• Windows endpoint device installation
• Windows endpoint device break / fix & upgrade
• Local and network printer installation & repair
• UPS repair (APC)
• Installation of Windows based COTS software & drivers
• Installing NIST Windows system images
• Windows security patching
• Malware & virus removal
• Troubleshooting multifaceted incidents and questions
• U.S. citizenship required.
Company:
Prominent Edge builds digital solutions and products that improve customer outcomes. Founded in 2014, the company is headquartered in Nokesville, USA, with a team of 11-50 employees. The company is currently Early Stage.