Project Leannation Cumberland

Your Role in Our Journey:
As the most customer-facing role, you are the heart of the in-store experience. Your key responsibilities include:

● Client Engagement:

• Inspire and Inform:
  • Engage clients with the essence of the PLN mission and the
    passion behind our products.
  • Foster an atmosphere where clients leave enriched, whether they
    make a purchase or not.
  • Empower clients to make informed health decisions by taking
    the guesswork out of their meal planning.
  • Become a beacon of knowledge, enabling customers to educate
    others and expand the PLN community.

● Operational Excellence:

• Store Management:
  • Bring energy and enthusiasm to our retail floor, creating
    memorable experiences for clients.
  • Manage stock and inventory, ensuring everything is counted,
    restocked, and organized.
  • Prep the store daily, following the guidance of the Key Lead
    through the ‘Daily Sheet’.
  • Oversee stock replenishment in retail refrigerators and ensure
    the shake bar is always ready for business.
  • Maintain product integrity, communicating any concerns to the
    leadership team promptly.
  • Uphold store cleanliness and ensure all opening and closing
    duties are completed.
• Customer Service:
  • Handle phone inquiries with professionalism and poise.
  • Mix and serve our signature shakes to clients.
  • Efficiently use the Point of Sale system, processing payments and
    issuing gift cards.
  • Customize client plans via our back-end operating system.
  • Handle inventory deliveries, which may involve lifting boxes
    weighing between 10-50 lbs.

● Team Collaboration:

• Support and Growth:
  • Work closely with the Key Lead and leadership team, undertaking
    additional projects and assignments as directed.
  • Contribute to a positive team environment by embracing PLN's
    core values: Enthusiasm, Knowledge, Emotional IQ, Influence, and
    Discipline.

Project LeanNation is a wellness franchise focused on empowering individuals to achieve their health goals through personalized nutrition plans and support