Pro Em Operations

22 jobs near Columbus, OH

Drivers

Niles, IL ยท On-site

PRO EM delivers quality rental items and excellent customer service to events of all sizes and scope-weddings, high profile sporting and cultural events, corporate meetings and social gatherings. Our ...

PRO EM is looking of a full-time, Venue Manager to oversee all planning and execution of events including processes and systems, physical infrastructure design, supplies and equipment, volunteer team ...

Unarmed Security Guard

Phoenix, AZ ยท On-site

$18 - $19/hr

About the Job BE A PART OF WHAT'S HAPPENING IN THE VALLEY. Immediate Part-Time opportunity for guard-carded security guards . This is a "work when you want to work" position. The amount you earn is ...

Event Staff

Phoenix, AZ ยท On-site

$14 - $18.75/hr

TEXT PROEM to 25000 and our recruiting assistant will get you scheduled for an interview! Job Summary: This position is responsible for implementing policies and procedures for the satisfaction and ...

Crew Lead

Vernon, CA ยท On-site

TEXT PROEM to 25000 and our recruiting assistant will get you scheduled for an interview! The Crew Lead performs tasks involving management of crew, on-site point-of-contact for the client, physical ...

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Client Services Representative

Pro Em Operations, LLC

Vernon, CA โ€ข On-site

$17.25 - $23.50/hr

Full-time

Posted 26 days ago


Job description

Job Title: Client Relationship Specialist
Department: Sales
Status: Full Time
Job Summary:
The Client Relationship Specialist represents the company at the highest level of professionalism by answering customer phone calls with superb customer service ensuring that each customer feels completely satisfied and valued.
Responsibilities:
  • Protect integrity of the estimating process by ensuring that all estimates accurately reflect the appropriate operational, delivery and equipment costs
  • Assist the Account Executives with customer relations and support of lead generation activities
  • Serve as one of the primary call-in contacts for potential and existing PRO EM clients
  • Assist in preparation of quotes, contracts and RFP's
  • Maintain proper documentation, up to date awareness of company activities, industry trends and regulations
  • Seamlessly support PRO EM Sales and Operations through accurate and efficient administration of estimating and ordering of services
  • Administer processes to ensure complete and correct information is received from Account Executives, Event Management Team and Operations Staff
  • Perform job function within the parameters of the Point of Rental (POR) System
  • Confirm estimates with Account Executives to ensure orders are correct, processed and delivered
  • Provide Accounting department with accurate information regarding account receivables/ p ayables. Aid the Purchasing department with sub-rentals, overbooking and inventory control as needed
  • Continually demonstrate excellent interpersonal communication
  • Participate in sales meetings and team activities with division leaders and fellow associates
  • Other duties as assigned

Requirements:
  • Must have strong people-focused element to this role by liaising with event contributors, venues, suppliers, partners.
  • Problem-solving and creativity.
  • Experience of working in a busy, high pressured environment
  • Excellent oral and written communication skills
  • Pro-active and show initiative
  • Familiarity of Word and Excel.
  • Determination to ensure successful events, willingness to undertake a wide range of tasks to its end.
  • Flexibility, working on weekends and evenings