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Job Description

The Provider Relations Representative primarily handles communication and development for post-onboarding surgeon activities, and physician recruitment where applicable. One of the most important functions of the Provider Relations Representative is to promote surgeries at Prime facilities within a specifically defined geographic area to new and existing surgeons. The role is critical in developing and sustaining relationships with physicians, office staff and Prime Surgical Centers (PSC) and its affiliates. The Provider Relations Representative is responsible for targeting, developing, and strengthening of relationships between surgeons and stakeholders. In this position, the Provider Relations Representative will visit physician offices regularly with updates on patient care, past performance, and shareholder participation requirements. Secondarily, the Provider Relations Representative may focus on physician recruiting.

RESPONSIBILITIES:

• Proactively and effectively communicate with surgeons in order to manage evolving expectations, needs, and priorities
• Build strong relationships with surgeon and office staff by acting as a trusted partner
• Service and maximize potential with new and existing surgeons
• Advise management of surgeons’ problems/issues and effectively outline a resolution
• Adherence to established surgeon performance goals and objectives
• Act as a liaison between the surgeon’s office, Prime MSO, and PSCs
• Maintain and update surgeon information to all associated parties
• Ability to work independently
• Efficiently manage a defined geographic territory
• Must conduct self in an ethical, legal and responsible manner at all times
• Ability to prioritize and demonstrate sound judgment in handling/resolving problems
• Organizational and time management skills
• Effective communication with peers, clients, physicians, and other professionals
• Ability to interact with physicians successfully
• Attend monthly admin meetings
• Attend monthly committee meetings
• Must keep physician account profile current in utilized application.
• Screen potential candidates for physician recruitment; determine compatibility, coordinate short or long-term recruitment; advertise and sales (secondary of position responsibilities)
• Identify targeted physicians using effective recruitment methods. Identifies knowledge, skills and abilities needed by the hiring department (secondary of position responsibilities)
• Presents opportunities to candidates for assigned specialties. Provides candidates with critical principles that describe potential career opportunities (secondary of position responsibilities)
• Assigned accounts must be visited bi-weekly and utilized application must be updated with current notes
• Perform additional duties assigned by management

QUALIFICATIONS:

• Minimum of two years client-facing experience required
• Strong organizational skills
• Able to accommodate departmental scheduling requirements as needed
• Able to work with senior leaders, management staff and employees at all levels
• Able to work in a fast paced, productive work environment
• MUST be a self-motivated, independent worker
• MUST be able to work full time and overtime when necessary. Possibility of working some weekends.

Education:

• Bachelor's or Master's Degree in Business or Marketing (Preferred)
  • Bachelor's or Master's Degree in Hospital/Healthcare Administration (Preferred)

Requirements:

• Department of Justice Background Check
• Satisfactory Completion of Health/Drug Screening
• Proof legal US work eligibility
• Valid CA Class C Driver’s License

Working Conditions:

Primarily in an office environment. Will be expected to travel as needed to company subsidiaries, as well as to potential accounts to conduct due diligence. Periodic weekend or evening work is expected.

Company Description

Since 2014, Prime MSO has developed and managed surgical facilities that provide patients with the highest level of surgical care. Today we are one of the reliable and independent operators of outpatient surgery centers in the Los Angeles area, covering virtually the full range of surgical specialties.

Our remarkable community of teammates, physician partners and health system partners are deeply committed to providing quality patient care and improving healthcare in America. Our focus on building strategic relationships with our partners enables us to acquire, develop and optimize facilities in an aligned economic model that enables better access to high-quality care at a lower cost.

While healthcare is in a constant state of change, we want to make sure it is always for the better. We believe that happier, more fulfilled employees and staff in a fun and dynamic work environment will ultimately provide the best care in the country. At Prime MSO, that means success. Talk to any of our employees about their experiences and hear the difference Prime MSO is making in their lives today.

Benefits

• Health insurance
• 401(k) match
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid holidays
• Bereavement leave

Part Time

• Paid time off

Workplace Benefits:

Prime believes in fostering a rewarding and caring workplace environment. We understand the importance of work-life balance and appreciate the time our employees invest in us. To show our appreciation, we strive to create a fun environment. We celebrate all staff birthdays and major life events. We have at least two company-wide events each year including Derby Days where all Prime staff are invited to attend a fully paid for trip to racing tracks on a race day and a Holiday party usually at an upscale restaurant in downtown LA. We celebrate holidays at individual locations throughout the year including potlucks for Thanksgiving and Secret Santa or White Elephant events during winter. Working at Prime is like working with your closest friends and family.

We also strive to give back to our community. We proudly host food drives, toys for tots, and raise money for local charities in our area. When creating and conducting these charitable events, we always choose local charities where we can see where the charitable efforts in action.

To promote good work-life balance, we have adopted a competitive PTO policy where all first-year full time employees accrue 14 total days of PTO (almost three weeks of paid time off). The number of PTO days able to accrue increases with each year of employment too. We offer 48 hours of paid sick time to all full-time employees with part-time and even per diem employees able to accrue paid sick time based on hours worked. We also offer paid bereavement leave in the event of a close family member passing away.

Vision and Dental insurance are fully paid for by the company. We offer generous contributions to all medical health plans with increased contribution to managers. Our medical plans offered include HMO and PPO options with infertility coverage. As a Prime employee, you also have unique access to our surgical facilities and doctors for health needs as Prime strongly believes in the importance of access to good and affordable medical care.

Prime strongly values continued education and training for our employees. We assist our nursing staff in obtaining certifications when necessary and offer a tuition reimbursement program. We offer cross-training at our facilities so our employees can broaden their knowledge, skill, and experience. We believe in the importance of meeting your full potential and do all we can as a company to help you achieve it.