Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology. As a Google Workspace Customer Engineer ...
Premier Cloud
1 job near Columbus, OH
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology. As a Google Workspace Customer Engineer ...
Full-time
Posted 13 days ago
Job description
Job Summary:
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology. As a Google Workspace Customer Engineer, you will engage with clients and internal teams to ensure successful implementation and support of Google Workspace solutions, leveraging your technical expertise to drive sales and customer satisfaction.
Responsibilities:
• Your role encompasses ongoing client engagement, including daily interactions throughout the sales process—from initial qualification and project kickoff to communicating progress and final closure. You will work collaboratively with a diverse array of stakeholders, including technical project managers, engineers, and executive leadership. Success in this role necessitates a combination of profound technical expertise and the ability to communicate proficiently with clients.
• Providing Technical Pre-Sales Assistance with the sales department to evaluate the commercial challenges and technical environments of prospective customers, serving as a technical subject matter expert (SME) to offer professional advice throughout the sales cycle.
• Delivering persuasive technical briefings, live product demonstrations, and in-depth architectural reviews for potential clients to highlight the functional advantages and value of Google's unified solution stack.
• Determining project requirements and estimating resources to facilitate the sales cycle, which involves specifying technical needs, forecasting necessary staffing, and preemptively addressing implementation challenges.
• Acting as a Strategic Technical Partner by building authoritative professional relationships with client-side technical leadership, providing specialist guidance and clearing roadblocks during their Google Workspace adoption.
Qualifications:
Required:
• Proven experience in a customer-facing role (5+ years).
• Possess a comprehensive understanding of the Google Workspace ecosystem and a strong drive to promote its diverse suite of services.
• Experience in being able to identify customer problems, technical objections, and use cases.
• Associate Google Workspace Administrator certification to be completed within the first 45 days of employment.
• Google Cloud Digital Leader certification to be completed within the first 6 months of employment.
• Google Generative AI Leader certification to be completed within the first 1 year of employment.
• Expertise in utilizing AI platforms to automate business operations, with a specific focus on agentic AI functionalities and the implementation of third-party integrations.
• Possessing the expertise to manage data handling policies, safeguard cloud infrastructures, and implement data loss prevention strategies via the Admin console.
• You possess the skill set required to transition email and document data from external environments—including Microsoft 365, Box, OneDrive, Dropbox, and legacy on-premise infrastructure—into Google Workspace.
• Demonstrated ability to execute data moves between Google environments using both standard techniques and the specialized Domain Transfer Tool.
• Possess comprehensive knowledge of the Microsoft 365 ecosystem, including its underlying architecture and services.
• Experience in being able to reply to the technical parts of RFPs and RFIs.
• Partnering with Customer Success, Marketing, and Sales Specialists to formulate account-specific strategies that drive pipeline expansion.
• Experience presenting to and influencing technical stakeholders, such as CIOs and IT directors.
• Ability to solve technical problems and adjust solutions for different customer environments.
• Possesses the capacity to articulate intricate technical details plainly, ensuring that the commercial advantages are effectively communicated.
• Coordinating across various internal Google departments and maintaining productive engagement with external partner organizations.
• Knowledge of cloud platforms including AODocs, Okta, JumpCloud, M.io, Omnissa, CloudFuze, and CloudM.
• Exceptional communication abilities, both written and oral, with a talent for distilling intricate technical information for diverse groups of stakeholders.
• A proven history of fostering successful collaborations between Sales and Engineering units.
• Highly skilled in drafting Statements of Work (SOW), business cases, and various forms of technical documentation.
• Expertise in developing presales materials, particularly in the accurate quantification of project requirements and scope.
• Superior organizational aptitude with a demonstrated ability to manage several simultaneous projects effectively.
• Experienced in facilitating in-depth workshops and sessions dedicated to technical discovery, security standards, and cloud compliance.
Preferred:
• An optional but highly regarded competency in scripting languages such as Google Apps Script, JavaScript, or Python for solution support.
Company:
Premier Cloud is a Proud Google Partner. Founded in 2001, the company is headquartered in Victoria, CAN, with a team of 11-50 employees. The company is currently Early Stage.
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology. As a Google Workspace Customer Engineer, you will engage with clients and internal teams to ensure successful implementation and support of Google Workspace solutions, leveraging your technical expertise to drive sales and customer satisfaction.
Responsibilities:
• Your role encompasses ongoing client engagement, including daily interactions throughout the sales process—from initial qualification and project kickoff to communicating progress and final closure. You will work collaboratively with a diverse array of stakeholders, including technical project managers, engineers, and executive leadership. Success in this role necessitates a combination of profound technical expertise and the ability to communicate proficiently with clients.
• Providing Technical Pre-Sales Assistance with the sales department to evaluate the commercial challenges and technical environments of prospective customers, serving as a technical subject matter expert (SME) to offer professional advice throughout the sales cycle.
• Delivering persuasive technical briefings, live product demonstrations, and in-depth architectural reviews for potential clients to highlight the functional advantages and value of Google's unified solution stack.
• Determining project requirements and estimating resources to facilitate the sales cycle, which involves specifying technical needs, forecasting necessary staffing, and preemptively addressing implementation challenges.
• Acting as a Strategic Technical Partner by building authoritative professional relationships with client-side technical leadership, providing specialist guidance and clearing roadblocks during their Google Workspace adoption.
Qualifications:
Required:
• Proven experience in a customer-facing role (5+ years).
• Possess a comprehensive understanding of the Google Workspace ecosystem and a strong drive to promote its diverse suite of services.
• Experience in being able to identify customer problems, technical objections, and use cases.
• Associate Google Workspace Administrator certification to be completed within the first 45 days of employment.
• Google Cloud Digital Leader certification to be completed within the first 6 months of employment.
• Google Generative AI Leader certification to be completed within the first 1 year of employment.
• Expertise in utilizing AI platforms to automate business operations, with a specific focus on agentic AI functionalities and the implementation of third-party integrations.
• Possessing the expertise to manage data handling policies, safeguard cloud infrastructures, and implement data loss prevention strategies via the Admin console.
• You possess the skill set required to transition email and document data from external environments—including Microsoft 365, Box, OneDrive, Dropbox, and legacy on-premise infrastructure—into Google Workspace.
• Demonstrated ability to execute data moves between Google environments using both standard techniques and the specialized Domain Transfer Tool.
• Possess comprehensive knowledge of the Microsoft 365 ecosystem, including its underlying architecture and services.
• Experience in being able to reply to the technical parts of RFPs and RFIs.
• Partnering with Customer Success, Marketing, and Sales Specialists to formulate account-specific strategies that drive pipeline expansion.
• Experience presenting to and influencing technical stakeholders, such as CIOs and IT directors.
• Ability to solve technical problems and adjust solutions for different customer environments.
• Possesses the capacity to articulate intricate technical details plainly, ensuring that the commercial advantages are effectively communicated.
• Coordinating across various internal Google departments and maintaining productive engagement with external partner organizations.
• Knowledge of cloud platforms including AODocs, Okta, JumpCloud, M.io, Omnissa, CloudFuze, and CloudM.
• Exceptional communication abilities, both written and oral, with a talent for distilling intricate technical information for diverse groups of stakeholders.
• A proven history of fostering successful collaborations between Sales and Engineering units.
• Highly skilled in drafting Statements of Work (SOW), business cases, and various forms of technical documentation.
• Expertise in developing presales materials, particularly in the accurate quantification of project requirements and scope.
• Superior organizational aptitude with a demonstrated ability to manage several simultaneous projects effectively.
• Experienced in facilitating in-depth workshops and sessions dedicated to technical discovery, security standards, and cloud compliance.
Preferred:
• An optional but highly regarded competency in scripting languages such as Google Apps Script, JavaScript, or Python for solution support.
Company:
Premier Cloud is a Proud Google Partner. Founded in 2001, the company is headquartered in Victoria, CAN, with a team of 11-50 employees. The company is currently Early Stage.