Precision Point

58 Precision Point Jobs Hiring in Santa Rosa, CA

Service Captain

Rutherford, CA · On-site

$32 - $35/hr

... executed with precision and genuine hospitality. This position will be an on-call role, with ... Act as the primary point of contact on-site during events, ensuring timelines and service standards ...

Service Captain

Rutherford, CA · On-site

$32 - $35/hr

... executed with precision and genuine hospitality. This position will be an on-call role, with ... Act as the primary point of contact on-site during events, ensuring timelines and service standards ...

Bookkeeper

Santa Rosa, CA

$17.05 - $23.10/hr

... with precision and care. What you bring to the table: · Bookkeeping & Cash Handling Experience ... Proficiency in basic math and computer skills, including spreadsheets and point-of-sale systems. · ...

Act as the point of contact for clients and insurance providers regarding policy updates, renewals ... Exceptional precision in data entry and record maintenance to prevent compliance breaches. * Strong ...

Act as the point of contact for clients and insurance providers regarding policy updates, renewals ... Exceptional precision in data entry and record maintenance to prevent compliance breaches. * Strong ...

Insurance Coordinator

Santa Rosa, CA · On-site

$23.25 - $32/hr

Act as the point of contact for clients and insurance providers regarding policy updates, renewals ... Exceptional precision in data entry and record maintenance to prevent compliance breaches. * Strong ...

Insurance Coordinator

Santa Rosa, CA · On-site

$23.25 - $32/hr

Act as the point of contact for clients and insurance providers regarding policy updates, renewals ... Exceptional precision in data entry and record maintenance to prevent compliance breaches. * Strong ...

Bartender

Rutherford, CA · On-site

$17.90 - $18.90/hr

... consistency, precision, and attention to detail. * Develop meaningful guest connections by ... Follow all cash handling, point-of-sale, and payment procedures accurately. * Maintain compliance ...

Bartender

Rutherford, CA

$17.90 - $18.90/hr

... consistency, precision, and attention to detail. * Develop meaningful guest connections by ... Follow all cash handling, point-of-sale, and payment procedures accurately. * Maintain compliance ...

... consistency, precision, and attention to detail. * Develop meaningful guest connections by ... Follow all cash handling, point-of-sale, and payment procedures accurately. * Maintain compliance ...

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Front Desk At Your Service AYS Agent Full Time

Carneros Resort and Spa

Napa, CA • On-site

$18.50 - $23.50/hr

Other

Re-posted 11 days ago


Job description

Reports to: Director of Front Office

The At Your Service (AYS) Agent serves as the first point of contact for guest communications at Carneros Resort and Spa, handling calls, messages, and requests (via Alice or otherwise) with warmth, professionalism, and precision. This guest-facing, phone-based role is essential in delivering seamless service, responding to inquiries, coordinating internal communications, and ensuring each interaction reflects the resort’s luxury hospitality standards.

The ideal candidate is a poised communicator who thrives in a fast-paced environment, anticipates guest need, and creates positive, lasting impressions.

** Key Responsibilities**

Guest Communication & Request Management

  • Promptly answer and respond to all internal and external calls, messages, and requests via phone, text, email, or mobile application.
  • Log guest request accurately into the resort’s communication system, Alice, and ensure timely follow-up
  • Coordinate with departments (Housekeeping, Engineering, Bell Service, etc.) to ensure guest needs are fulfilled with urgency and care.
  • Provide thoughtful service that anticipates guest needs and upholds Carneros’s Forbes-level standards ~~,~~

Information & Service Support:

  • Offer clear and accurate information about room features, resort amenities, local attractions, and services.
  • Assist with guest technology needs, including internet access, in-room entertainment, and digital services.
  • Support in-room dining calls, service requests, and guest deliveries as needed.

Professional Conduct & Standards:

  • Maintain a calm, courteous, and articulate tone in all guest interactions, especially during high-volume or sensitive moments.
  • Operate the phone switchboard, wake-up call system, and emergency response communications efficiently.
  • Maintain a clean, organized work area and adhere to company grooming and appearance standards.
  • Protect guest confidentiality and company assets in all interactions.

Qualifications

  • High school diploma or GED preferred.
  • 1+ year experience in guest service, call center, or hospitality communication role preferred.
  • Excellent verbal and written communication skills, including phone etiquette.
  • Comfortable navigating multiple systems and communication platforms simultaneously.
  • Ability to remain composed, professional, and solutions-focused in a fast-paced environment.
  • A genuine desire to serve and support others with empathy and precision.

Schedule & Physical Requirements

  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Must be able to sit for extended periods and use a computer, headset, and phone systems continuously throughout the shift.
  • Ability to lift up to 15 pounds occasionally for paperwork or supplies.