Praesidium

Job Description: Vice President, Product Strategy Praesidium Position Overview Praesidium is seeking a Vice President, Product Strategy to lead the evolution of our offerings into a unified, scalable enterprise system that strengthens client outcomes, increases long-term strategic differentiation, and drives sustainable business growth. This role is responsible for aligning product strategy, commercial strategy, innovation, AI-enabled operational transformation, and client experience across Praesidium’s core offerings, including Praesidium Academy, the Praesidium Assessment Tool (PAT), and Background Screening. The VP will ensure these offerings operate as an integrated system—not standalone products—aligned to Praesidium’s mission of preventing abuse and protecting organizations. This is not a traditional product management role. It is a business model, enterprise systems, innovation, and strategy leadership role focused on making Praesidium’s offerings more scalable, more defensible, more intelligent, and harder to replace. The successful candidate will combine strategic leadership with operational execution, helping Praesidium strengthen its position as the national leader in abuse risk management while evolving its products and services to meet the changing needs of enterprise clients. This leader will work cross-functionally with Consulting, Client Success, Research & Analytics, Marketing, Sales, and Technology teams to translate client insights, industry trends, operational data, emerging technologies, and Praesidium’s intellectual property into scalable solutions that improve client impact, operational effectiveness, and long-term organizational growth. Praesidium is seeking a forward-thinking leader who can help shape the future of abuse prevention systems, enterprise risk management, operational intelligence, AI-enabled workflows, digital training ecosystems, screening operations, and integrated client experiences. Key Responsibilities 1. Product System StrategyDefine and lead the development of Praesidium’s integrated product system across training, assessments, and screeningEstablish how each offering contributes to a cohesive enterprise client experience and overall value propositionDefine what is core versus optional across the product portfolioDesign scalable frameworks that strengthen client retention, expansion opportunities, and long-term strategic differentiationDrive simplification and consistency across the client journey, including onboarding, implementation, reporting, support, renewal, and expansion pathwaysDevelop strategies that increase enterprise embeddedness and make Praesidium’s offerings operationally integrated within client organizationsHelp evolve Praesidium’s offerings from standalone services into integrated enterprise risk-management systems 2. Commercial Product StrategyDesign and implement pricing, packaging, and commercialization strategies across all product linesEvolve offerings toward program-based, enterprise-ready, and subscription-oriented models where appropriateAlign product strategy with revenue growth goals, margin optimization, and long-term scalabilityIdentify opportunities to increase cross-product adoption, operational integration, and enterprise expansionSupport the development of differentiated enterprise offerings that extend beyond standalone training deliveryIdentify opportunities to create additional enterprise value through analytics, automation, integrations, operational intelligence, and workflow enablement 3. Product Portfolio Leadership Provide strategic oversight and direction across Praesidium’s core product ecosystem, including:Praesidium AcademyPraesidium Assessment Tool (PAT)Background Screening Responsibilities include:Aligning investment priorities and operational execution across the portfolioEnsuring product offerings remain relevant, scalable, and responsive to evolving client and market needsDefining how offerings integrate operationally and commercially to create a differentiated enterprise solutionLeading long-term product evolution strategies that improve enterprise value, usability, scalability, operational effectiveness, and client outcomesIdentifying opportunities to strengthen interoperability, workflow integration, and operational intelligence across products and services 4. Product Innovation, AI & Platform EvolutionLead the ongoing evolution of Praesidium’s product ecosystem to ensure offerings remain innovative, scalable, intelligent, and aligned to emerging client, regulatory, and market needsIdentify opportunities to strengthen integration, automation, AI-enabled workflows, operational intelligence, and interoperability across Praesidium Academy, PAT, and Background ScreeningTranslate client insights, operational data, industry trends, emerging technologies, and evolving risk-management practices into new capabilities, workflows, delivery models, and client valueDrive innovation in how organizations operationalize abuse prevention, compliance, screening, training, reporting, credentialing, and risk management workflowsEvaluate opportunities to expand enterprise integrations, analytics, reporting, automation, workflow orchestration, and operational intelligence capabilitiesIdentify opportunities to leverage AI, automation, and intelligent workflow design to improve client outcomes, operational efficiency, product scalability, and enterprise decision-makingExplore AI-enabled capabilities across training, screening, assessments, reporting, compliance workflows, operational analytics, and client support experiencesEvaluate opportunities for predictive analytics, intelligent recommendations, dynamic learning pathways, operational risk visibility, and workflow orchestration across Praesidium’s product ecosystemExplore opportunities to improve proactive risk identification, measurable client outcomes, operational visibility, and enterprise decision-making through integrated systems and data-informed solutionsAssess and prioritize platform enhancements, emerging capabilities, and future-state opportunities in partnership with Technology leadership and external vendorsEnsure Praesidium’s intellectual property, standards, and expertise remain embedded within evolving digital experiences and scalable enterprise solutionsChallenge existing assumptions and identify innovative approaches that strengthen Praesidium’s long-term differentiation and market leadership 5. Enterprise Offering DevelopmentEvolve offerings to better support large, complex, and multi-location organizationsSupport flexible delivery models that allow clients to use their own systems while preserving Praesidium’s strategic value and differentiationStrengthen Praesidium’s positioning as an enterprise abuse prevention and risk-management partner rather than a standalone training providerImprove enterprise implementation, onboarding, adoption, and operational consistency across client segmentsHelp define future-state enterprise solutions that integrate training, screening, assessments, reporting, analytics, operational workflows, and intelligent automationIdentify opportunities to create scalable enterprise ecosystems that improve operational accountability, compliance visibility, and long-term client retention 6. Technology Strategy & Vendor AlignmentGuide product-related technology strategy, including build versus buy evaluations and long-term platform directionEstablish strategic priorities and business requirements for product and platform initiatives in partnership with internal Technology leadershipPartner closely with Technology leadership to ensure external development efforts align with product strategy, enterprise priorities, scalability, innovation goals, AI strategy, and client experience objectivesCollaborate with Technology leadership to evaluate operational and strategic dependency risks associated with key technology vendors and platformsHelp define Praesidium’s long-term AI-enabled product and operational strategy in partnership with Technology leadershipEnsure technology decisions support long-term scalability, usability, operational efficiency, innovation, and enterprise growth without unnecessary complexityPartner with internal Technology leadership to align product and platform decisions with security, infrastructure, integration, governance, privacy, and operational requirements 7. Client Experience & AdoptionPartner closely with Client Success leadership to improve onboarding, implementation consistency, product adoption, retention, and long-term client engagementEstablish operational standards, service metrics, and delivery frameworks that improve scalability and client experienceIdentify recurring client friction points and operational inefficiencies and translate those insights into system and product improvementsEnsure Praesidium’s offerings deliver a seamless and integrated client experience across products and servicesUse client adoption trends, support data, and operational feedback to inform innovation priorities and future product evolutionImprove operational simplicity, usability, and enterprise implementation consistency across the client lifecycle 8. Cross-Functional LeadershipPartner with Consulting, Sales, Marketing, Client Success, Technology, and Research & Analytics teams to align product strategy with go-to-market executionInfluence internal stakeholders to adopt scalable, standardized, enterprise-oriented approachesTranslate strategic priorities into practical operational plans and measurable organizational outcomesDrive organizational clarity around product direction, innovation priorities, AI strategy, and enterprise positioningFoster a culture of innovation, continuous improvement, and future-focused thinking across product and operational teamsEncourage disciplined experimentation and forward-thinking approaches that strengthen Praesidium’s long-term market leadership Qualifications & Experience Required Experience10+ years of experience in product strategy, product leadership, business strategy, innovation, or operational leadership rolesExperience leading products or services in B2B environments that combine services, content, technology, and/or compliance-driven solutionsProven success developing and executing strategies that improve scalability, client retention, revenue growth, operational effectiveness, and product innovationExperience working with enterprise clients and navigating complex buying environmentsExperience driving cross-functional organizational change and execution through influenceExperience operating within hybrid business models that combine consulting, services, technology, and recurring revenue offerings Preferred ExperienceBackground in risk management, compliance, HR technology, insurance, governance, or related industriesExperience repositioning offerings from standalone products to integrated enterprise solutions or systemsExperience working in organizations that rely on external technology vendors or hybrid development environmentsExperience improving onboarding, implementation, product adoption, or enterprise client engagement modelsExperience supporting commercialization, pricing, packaging, or subscription-based business strategiesExperience leading innovation initiatives, platform evolution, workflow transformation, digital strategy, or AI-enabled operational initiativesExperience evaluating or implementing AI-enabled products, workflow automation, operational intelligence platforms, or data-driven enterprise solutions Core CompetenciesSystems Thinking – Ability to design integrated enterprise ecosystems rather than isolated productsCommercial Acumen – Strong understanding of pricing, packaging, revenue strategy, and long-term business leverageInnovation Leadership – Ability to identify emerging technologies and opportunities, challenge assumptions, and drive future-state product, workflow, and system evolutionStrategic Leadership – Ability to define long-term direction and translate it into actionable organizational prioritiesOperational Leadership – Ability to turn strategy into scalable operational execution across cross-functional teamsExecution Through Influence – Ability to drive measurable organizational change without direct ownership of all resourcesClient-Centered Thinking – Deep understanding of enterprise client adoption, operational friction, and long-term engagement driversPragmatic Technology Leadership – Ability to guide business-focused technology strategy in partnership with technical leadership, without overengineering or unnecessary complexity What Success Looks Like (First 12–18 Months)A clearly defined and operationalized product system across Academy, PAT, and Background ScreeningUpdated pricing and packaging models aligned to enterprise growth goals and market positioningImproved onboarding, implementation consistency, and product adoption across client segmentsIncreased cross-sell, retention, and enterprise expansion opportunities through stronger integration of Praesidium’s offeringsA defined innovation roadmap that advances Praesidium’s long-term differentiation, scalability, enterprise positioning, AI strategy, and client impactIdentification and prioritization of AI-enabled opportunities that improve operational efficiency, client experience, product differentiation, and enterprise scalabilityReduced dependency risk on key technology vendorsImproved organizational clarity around product direction, innovation priorities, and enterprise strategyIncreased scalability, consistency, operational intelligence, and integration across Praesidium’s products and client experiences Reporting Structure This role reports to the Chief Operating Officer and oversees:Sr. Director of Learning & DevelopmentSr. Director of Background ScreeningProduct Management functions for Praesidium Academy and Praesidium Assessment ToolProduct Support and Platform Enablement functions This role partners closely with:Client Success leadershipTechnology leadershipConsulting leadershipResearch & AnalyticsSales and Marketing teams