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Role: Human Resources Partner 2

Reports to: Chief Human Resources Officer 

Program: 9002-Human Resources

Department: Admin

Setting: Hybrid (50% time spent at agency locations in Los Angeles County. two (2) days in person required)

Location: Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018 (50% time spent at agency locations in Los Angeles County)

Schedule: Monday - Friday, 9:00am - 5:00pm (some evening and weekend work as needed.)

Status: Full-time/Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary:

The Human Resources Partner (HRP) serves as a consultative resource for Chief Officer(s) (CO) overseeing a function or multiple functions within The People Concern, in order to support operational success.  The HRP collaborates with the CO and function leadership/management on Human Resources matters by providing both strategic and technical expertise and advice.  

This position reports to the  Chief Human Resource Officer (CHRO) and is expected to work at least 50% of the time from agency locations in various parts of Los Angeles County. This position works primarily from home and the office.   

Essential Duties and Responsibilities:

• Consult with the CO(s), CHRO to develop and maintain a Human Resources strategy that closely supports the goals of the function and agency, as well as adhering to all applicable agency, federal, state and local laws, regulations, policies and procedures.
• Covers as primary contact of UI, LOA, Exit Interview (assigning, sending)
• Backup for PSH/SSH with other partner
• Train other staff on duties as needed.
• Serve as a visible and engaged partner with the assigned function(s)
• Establish and nurture a positive and supportive Human Resources presence within the function(s) and among staff at all levels.
• Develop and maintain a position of trusted advisor to the CPO(s).  Advise the CPO(s) on engagement, retention, learning and employee relations issues as they arise, and identify trends and opportunities for improvement.
• Work closely with the CO(s), DIR. OF HR and CHRO to communicate trends, strengths, weaknesses, opportunities and threats
• Address questions or concerns regarding company benefits, policies, practices, and regulations.
• Serve as a knowledgeable, fair and trusted resource for employee relations and performance matters.
• Provide coaching and feedback on how to improve individual performance to employee and management across assigned function(s)
• Partner with CPO(s) and staff to ensure employee relations issues and problems are addressed before their magnitude necessitates escalation.
• Conduct confidential HR investigations.
• Work with DIR. OF HR, CHRO and employment attorneys on and participate in investigations, claims, hearings, depositions and mediations as needed
• Coordinate and process employee separations, including scheduling and document management as needed.
• Advise CO(s) and function leaders/management on agency and legal requirements and polices regarding employee separations.
• Conduct exit interviews and perform qualitative data analysis of turnover, corrective action, and other metrics.
• Administer the LOA programs and policies in accordance with the applicable federal and state employment laws (FMLA, CFRA, PDL, ADA, USERRA, etc.) in collaboration with DIR. OF HR, Human Resources Benefits Team and Manager, Compliance
• Assist function staff with understanding eligibility and requirements for LOAs.
• Communicate need for and appropriate details of leaves to CO(s) and leadership/management for operational planning.
• Process all LOA paperwork.
• Maintain appropriate communications with employees on leave including responding to employee questions through email, phone calls and in-person conversations.
• Monitor and track leave of absences through internal payroll and timekeeping systems.
• Produce and manage reporting metrics and analytics for all leave cases.
• Process employee status changes in the HRIS and electronic personnel files system accurately and in a timely fashion.
• Reconcile/validate data entry to ensure data integrity, and support routine reporting requests.
• Work with CPO(s), hiring managers and Human Resources Recruiting Team to convey function’s recruiting needs and participate in recruitment as appropriate. 

Qualifications: 

• Bachelor’s degree in human resources, business administration or other related field, or minimum seven (7) years’ broad high level Human Resources experience required.
• Strong knowledge and understanding of related state and federal laws and regulations required.
• Leadership and cross-functional facilitation skills necessary.
• Requires flexibility and adaptability to manage multiple projects and relationships, while maintaining focus on critical Human Resources processes.
• 50% travel among Los Angeles area locations.
• Strong customer service orientation required.  Must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others.
• Must be able to maintain confidentiality and appropriately handle sensitive information.
• Strong attention to detail required to produce thorough, accurate and high-quality work. 
• Able to manage multiple tasks and responsibilities and meet deadlines.
• Excellent written and verbal communication skills
• Proficient in MS Office (Word, Outlook, Excel)

Preferred Qualifications:

• Bilingual Spanish
• Excellent attention to detail
• Diligence in following up on emails/calls in a timely manner

Work Environment: 

• Primarily indoor office and field environment 
• Regularly required to sit, stand, bend and occasionally lift or carry up to 15 pounds.
• May necessitate working in busy and loud environments.
• May be exposed to elements like cold, heat, dust, noise, and odor.
• May need to bend, stoop, twist, and sit throughout the day.
• May drive to sites and encounter clients or employees who are angry, loud, upset, threatening etc.