Powersports Dealer

The Powersports Service Manager oversees all service operations at a single location, ensuring exceptional customer experience and operational efficiency. This role involves direct management of technicians while collaborating with other departments to maintain high standards in service quality, safety, and team performance. The Service Manager handles service for motorcycles as well as other vehicle brands, with a strong focus on scheduling, training, and maintaining compliance with safety protocols. No travel is required for this position.

Responsibilities

• Manage day-to-day service operations
• Supervise and lead the technician team to meet service goals
• Maintain high levels of customer relations and satisfaction
• Coordinate scheduling to optimize workload and service turnaround
• Ensure quality assurance standards are consistently met
• Provide training and development to service staff
• Enforce safety compliance and operational policies

Required Qualifications

• Previous powersports service management experience or minimum 2 years in automotive service management
• Expertise in automotive diagnostics
• Proven team leadership skills
• Strong customer service orientation
• Effective scheduling and problem-solving abilities
• Excellent communication skills
• Strong time management capabilities

Local family owned and operated, multi-line, motorcycle and powersports dealer.