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Behavioral Health Technician

POWER is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery.

The Behavioral Health Technician plays a critical frontline role in supporting women early in their recovery journey. By maintaining a safe, structured, and therapeutic environment, this position helps create the stability and consistency essential for healing and long-term recovery.

Client Support & Safety

• Monitor client behavior, safety, and well-being throughout the shift
• Conduct regular rounds, bed checks, and wellness observations
• Respond to incidents and crises using calm, trauma-informed approaches
• Maintain a safe, respectful, and structured residential environment

Milieu Management

• Support daily routines including wake-up, meals, groups, and transitions
• Reinforce program expectations, rules, and boundaries consistently
• De-escalate conflicts and redirect behavior with professionalism and care

Client Engagement

• Build supportive, respectful relationships with clients
• Encourage participation in programming and recovery activities
• Model healthy behaviors and support coping skill development

Group Facilitation

• Lead or co-facilitate structured activities such as:
• Client Handbook Learning Group
• Recreational or wellness activities

Medication Line Support

• Assist with coordination of medication line under nursing supervision
• Ensure orderly and timely flow of clients during medication administration

Documentation & Communication

• Accurately document client interactions, behaviors, and incidents
• Communicate key observations and concerns to clinical and supervisory staff
• Participate in shift handoffs to ensure continuity of care

What You Bring

Required

• High School diploma or equivalent
• 2+ years' experience in behavioral health, substance use treatment, or residential care
• Driver's license
• Motor vehicle Insurance
• Act 73, 33 and 34 clearances
• Ability to work flexible hours, including evenings, weekends, overnight shifts, and holidays
• Strong interpersonal, communication, and observation skills
• Ability to remain calm and responsive in high-stress or crisis situations

Preferred

• CPR/First Aid certification
• CRS certification
• Familiarity with trauma-informed care and recovery principles

Compensation, Benefits & Perks

• Compensation is based on experience and qualifications
• Shift differentials apply for evening and night shifts

• Health, dental, and vision insurance with minimal employee contribution
• Paid time off and holidays
• 401(k) with employer match
• Professional development and training opportunities

Why You'll Love Working at POWER

• Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus
• Easy commute with access to public transit and close to Parkway East
• Be part of a diverse, inclusive, and supportive workplace culture
• Free coffee-because every shift deserves a good start

Work Schedule & Environment

• 24/7 residential treatment environment, onsite
• Day, evening, overnight, weekend, and holiday shifts required
• Some transportation of clients to appointments and meetings.

Work Environment & Physical Requirements

• Active role requiring standing, walking, and engagement throughout the shift
• Ability to safely respond to and manage crisis situations (per training and policy)
• Work involves frequent interaction in a residential treatment setting

Our Commitment to You

• Comprehensive onboarding and training
• Supportive, team-oriented work environment
• Opportunities for professional growth and advancement

Equal Opportunity Employer

POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.