Power Substation Services

Position Summary

Power Substation Services (PSS) is seeking an experienced, motivated, and results-driven Business Development Representative to expand our customer base and develop new business opportunities throughout the United States.

The Business Development Representative will be responsible for identifying prospective customers, developing relationships with key decision-makers, understanding customer needs, and generating new opportunities for PSS’s transformer maintenance, repair, testing, oil processing, vacuum filling, installation, assembly, and related field services.

This position is ideal for a self-motivated sales professional who enjoys developing relationships, identifying opportunities, and working in a highly specialized industrial environment. The successful candidate will be comfortable communicating with utility companies, transformer manufacturers, industrial facilities, data centers, engineering firms, electrical contractors, and other organizations that own, operate, maintain, or service electrical substations and transformers.

The Business Development Representative will work closely with PSS management, operations, and field personnel to ensure that customer opportunities are properly identified, developed, quoted, and transitioned into successful projects.

About Power Substation Services

Power Substation Services is a nationwide provider of installation, maintenance, repair, testing, and specialized field services for substation, power, and GSU transformers.

PSS provides services including:

• Transformer installation and assembly
• Transformer vacuum filling
• Transformer field repairs
• Preventive maintenance
• Transformer oil processing and reclamation
• Dielectric fluid sampling and laboratory testing
• Electrical testing
• Transformer retrofill
• Bushing and radiator replacement
• Regasketing
• Load tap changer services
• Internal and external transformer inspections
• Other specialized transformer maintenance and repair services

PSS crews travel throughout the contiguous United States to perform work at customer facilities. The company focuses on providing reliable, cost-effective solutions while minimizing customer downtime and extending the useful life of critical transformer assets.

Primary Responsibilities
Business Development & Sales

• Identify and develop new business opportunities for PSS throughout the United States.
• Develop and maintain a strong pipeline of qualified prospects and potential projects.
• Identify organizations that own, operate, manufacture, maintain, or service substation and power transformers.
• Develop relationships with utility companies, industrial facilities, data centers, transformer manufacturers, engineering firms, electrical contractors, and other potential customers.
• Make regular outbound calls, emails, and other contacts with prospective customers.
• Schedule and conduct customer meetings, site visits, presentations, and sales calls.
• Develop relationships with purchasing personnel, maintenance managers, engineering personnel, substation managers, asset managers, operations personnel, and other key decision-makers.
• Research prospective customers to identify their transformer fleet, maintenance requirements, upcoming outages, capital projects, and potential service needs.
• Monitor industry activity and identify upcoming transformer installations, replacements, repairs, maintenance projects, outages, and other opportunities.
• Attend industry conferences, trade shows, customer meetings, and networking events to develop new business relationships.
• Maintain consistent communication with existing customers to identify additional service opportunities.
  

Opportunity Development

• Understand the customer’s problem, equipment condition, schedule, and service requirements.
• Work with PSS operations and technical personnel to determine the appropriate scope of work.
• Gather information necessary for accurate project proposals and quotations.
• Coordinate internally to ensure customer requirements are clearly communicated to the estimating and operations teams.
• Follow up on proposals and quotations and actively work to convert opportunities into awarded projects.
• Maintain accurate records of prospects, opportunities, customer contacts, proposals, and sales activity.
• Track opportunities from initial contact through award and project completion.
• Identify additional opportunities with existing customers after successful completion of projects.

Customer Relationship Management

• Establish PSS as a trusted resource for transformer maintenance and field services.
• Develop long-term relationships rather than focusing solely on individual transactions.
• Maintain regular contact with key customers and prospects.
• Understand customer maintenance programs, outage schedules, transformer replacement plans, and capital improvement projects.
• Proactively contact customers when PSS services may help prevent equipment failures, reduce downtime, or extend transformer life.
• Gather customer feedback and communicate it to PSS management to help improve services and customer experience.
  

Market Development

• Identify new geographic markets and customer segments for PSS.
• Research utility and industrial transformer fleets to identify potential customers.
• Develop targeted prospect lists and account strategies.
• Monitor competitors, industry trends, transformer maintenance practices, and emerging customer needs.
• Identify opportunities to introduce PSS services to customers who may currently use competing providers.
• Help develop and implement targeted marketing campaigns.
• Assist management in determining which markets and customer segments provide the greatest growth opportunities.
  

Key Performance Responsibilities

The Business Development Representative will be expected to establish measurable sales and business-development objectives, including:

• Number of new qualified prospects developed
• Number of new customer relationships established
• Number of customer meetings and site visits
• Number and value of qualified opportunities generated
• Number and value of proposals submitted
• Proposal-to-project conversion rate
• New customers acquired
• Revenue generated from new customers
• Growth of existing customer accounts
• Overall sales pipeline development

Required Qualifications

• Proven experience in business development, outside sales, industrial sales, technical sales, or a related field.
• Strong prospecting and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with both technical and non-technical personnel.
• Strong organizational and follow-up skills.
• Ability to independently manage a sales territory and customer pipeline.
• Strong computer skills and ability to learn and effectively use CRM and sales-management systems.
• Willingness to travel throughout the United States.
• Valid driver’s license.
• Ability to represent PSS professionally with customers, vendors, and industry partners.
  

Preferred Qualifications

• The following experience would be highly desirable:
• Experience in the electrical utility or power industry.
• Experience with substations, transformers, transformer maintenance, or electrical equipment.
• Experience selling technical or industrial services.
• Existing relationships within the electric utility, industrial, data center, transformer manufacturing, or electrical contracting industries.
• Experience selling to utility companies or large industrial customers.
• Knowledge of transformer maintenance, testing, dielectric fluids, or electrical testing.
• Experience working with engineering firms or electrical contractors.
• Experience managing a multi-state or national sales territory.

Technical knowledge of transformers is preferred but not necessarily required for the right candidate. PSS will provide the successful candidate with the technical knowledge necessary to understand and effectively communicate our services.

Ideal Candidate

The ideal candidate is a hunter and relationship builder who is comfortable creating business rather than waiting for customers to contact the company.

The successful candidate will:

• Be highly motivated and self-directed.
• Enjoy meeting new people and developing professional relationships.
• Be persistent without being overly aggressive.
• Be comfortable making cold calls and initiating conversations with prospective customers.
• Have strong business instincts and the ability to recognize potential opportunities.
• Be able to understand a customer’s problem and connect that problem to a PSS solution.
• Be willing to travel and spend significant time in the field meeting customers.
• Be organized and disciplined about following up on opportunities.
• Have the ability to work independently while collaborating closely with PSS management and operations.
• Represent PSS with professionalism, integrity, and a customer-first attitude.
  

Travel Requirements

This is a business development position that will require travel to visit customers, prospects, job sites, industry events, conferences, and other business-development opportunities.

The successful candidate should be comfortable traveling throughout the contiguous United States and spending time away from home as business requirements dictate.

Compensation

Compensation will be commensurate with experience and qualifications and will include:

• Competitive base salary
• Performance-based commission or incentive compensation
• Company-paid business travel expenses
• Company vehicle or vehicle allowance, as applicable
• Phone and other business-development resources
• Other benefits consistent with company policy
  

Position Objective

The primary objective of this position is to generate sustainable revenue growth for Power Substation Services by identifying new customers, developing long-term relationships, and converting qualified opportunities into profitable projects.

Success in this position will be measured not simply by the number of calls or contacts made, but by the ability to develop meaningful customer relationships and create a growing pipeline of profitable transformer services.