Porter Square Hotel

Job Description - Below are the responsibilities, expectations, and requirements of this position

Position Title: Maintenance Technician

Reports To: Operations Manager/Assistant General Manager

Benefits

• Competitive salary based on previous experience ranging from $20 to $30 per hour worked
• 3 weeks paid time off available to be accrued per year
• 40 hours PTO available to rollover each year
• Health Insurance Benefits - partial coverage paid by hotel
• Dental Insurance Benefits - partial coverage paid by hotel
• Vision Insurance Benefits - partial coverage paid by hotel
• Life Insurance - coverage paid by hotel
• 401k plan with employer matching 100% up to 6% of personal contributions
• 8 paid holidays
• Monthly MBTA pass paid by hotel

Responsibilities

• Perform preventative maintenance duties in all guest rooms including caulking, tile repair, plumbing, painting, carpet cleaning, furniture repairs, lighting, etc.
• Ensure proper documentation of completed preventative maintenance tasks
• Respond to guest maintenance requests and resolve in a timely manner
• Complete maintenance requests submitted by other departments
• Complete maintenance projects assigned by the Management Team
• Ensure required inspections are completed on time
• Assist in the procurement of materials and supplies. Work with Operations Manager to ensure procurements are in line with budgeting guidelines
• Maintain a professional and courteous relationship with all guests, vendors, contractors, and employees.
• Help maintain the quality, appearance and safety of the hotel's exterior and grounds not serviced by contractor (i.e. snow removal, painting, window cleaning, garage cleaning, etc.)
• Help maintain inventory levels and properly use department tools and assets
• Maintain back of the house areas including, but not limited to; maintenance shop, boiler room, and elevator room in a clean and organized manner
• Complete all required staff and department training in a timely manner
• Complete additional work-related duties as requested by the Management Team
• Respond to emergency situations when needed
• Assist with houseperson or housekeeping department as needed

Expectations

• Always conducts him\herself (acts and dresses) professionally; sets standards for all associates
• Ability to verbally communicate effectively with guests, vendors, and other associates
• Ability to accurately report information
• Projects and assignments are completed thoroughly, professionally, and with care
• Adjusts to high-pressure conditions and can adapt to change
• Assumes responsibility for personal growth and development
• Expresses ideas and conveys information clearly, effectively, and professionally
• Attend required meetings
• Ability to remain calm and alert, especially during emergencies or heavy hotel activity
• An understanding of proper completion of maintenance tasks
• An adherence to safety standards in completion of job-related tasks