Port Madison Enterprises
Port Madison Enterprises

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Port Madison Enterprises is seeking a CSO Technician to provide technical support to the Tribal Lottery System and its sub-systems. The role involves troubleshooting hardware and software issues ...

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Infographic showing various job openings at Port Madison Enterprises in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Full-time

Re-posted 17 days ago


Job description

Job Summary:
Port Madison Enterprises is seeking a CSO Technician to provide technical support to the Tribal Lottery System and its sub-systems. The role involves troubleshooting hardware and software issues, assisting with floor operations, and ensuring optimal game functionality for guests.
Responsibilities:
• Adheres to department policies and procedures, MICS, State Compact, Appendix X & X2, Tribal Internal Controls Standard and Title 31
• Performs duties in a spectacular service manner during guest interactions on the gaming floor and ensures that the game(s) are functioning at an optimal level for patron play
• Assists in the maintenance of TLS and its components, including player terminals, POS terminals, TCP/IP networks, kiosks and any other CSO equipment or applications.
• Ensures accuracy of game settings, configurations, certifications, and generated reports
• Applies strict administrative and organization controls to ensure continuous error free data
• Assists in analysis to determine whether equipment should be repaired or replaced
• Assists Senior Technician with additional equipment installed or newly developed equipment/technology acquired
• Performs diagnostic troubleshooting and re-tests all electronic equipment maintained by CSO as assigned
• Conducts preventive maintenance on all electronic equipment maintained by CSO as assigned
• Assists in monitoring of equipment and reports any anomalies to the CSO Technician Supervisor or Shift Manager
• Provides support within CSO as necessary
• Ensures cleanliness and organization of all work areas
• Organize and maintain the inventory control per prescribed procedures.
• Assists in preparation of recommendations for acquisition of newly developed, additional, replacement equipment
• All other duties as assigned
Qualifications:
Required:
• High School Diploma or GED required
• One to two years related experience and/or training/certificate; or equivalent combination of education and experience acceptable
Preferred:
• Associates of Arts and Science Degree or equivalent from a two-year college of technical school desired
• Must possess good interpersonal skills
• Must be computer literate and possess knowledge of computer science and computer engineering, preferred
• Windows networking skills are essential
Company:
We're Hiring Join our team and kick start a rewarding career! View our open positions here: https://apply.jobappnetwork.com/clearwater-casino/ Founded in 1995, the company is headquartered in Suquamish, USA, with a team of 501-1000 employees. The company is currently Late Stage.