Pool Captains

Pool Service Technician

Company: Pool Captains

Location: Santa Rosa Beach, FL

Type: Full-Time, Year-Round

About Pool Captains

At Pool Captains, we are on a mission to raise the standard for pool care and repair across Florida. We believe in doing things the right way, combining technical excellence, honesty, and a genuine commitment to customer satisfaction.

Our team is built on trust, professionalism, and growth. When you join Pool Captains, you are part of a company that invests in your success, equips you with the tools you need, and creates real opportunities for career advancement.

Mission for the Role

To serve our customers well by keeping pools clean, safe, and properly maintained while delivering reliable, professional service at every visit.

Position Overview

We are looking for an experienced Pool Service Technician to run a weekly service route and deliver consistent, high-quality pool care to our customers.

This role is hands-on and customer-facing. You will be responsible for cleaning pools, balancing water chemistry, inspecting equipment, and communicating clearly with both customers and our internal team. We value technicians who take ownership of their route, work efficiently, and care deeply about doing quality work.

If you enjoy working outdoors, managing your own day, and taking pride in well-maintained pools, this role is for you.

Key Responsibilities

• Manage and complete a weekly pool service route.

• Perform routine pool cleaning, vacuuming, brushing, and debris removal.

• Test and balance water chemistry accurately.

• Clean skimmers, baskets, filters, tile lines, and salt cells.

• Inspect pool equipment and identify maintenance or repair needs.

• Communicate service notes, issues, and recommendations clearly to the office team.

• Maintain company vehicle, tools, equipment, and chemical inventory.

• Follow all safety procedures and company service standards.

• Provide professional, respectful service at every customer visit.

Outcomes (12 to 18 Months)

Attendance & Reliability

• Zero unexcused absences.

• No more than one last-minute call-out per quarter (within a 24-hour window).

Driver Safety

• Driver Safety Score of 85% or higher.

• Zero mobile phone usage while driving.

• Consistent adherence to all traffic laws and company driving standards.

Productivity

• Average 15 or more service stops completed per day.

Service Quality

• Callback rate of less than one per month.

• 90% or more of service stops completed according to company standards.

Core Value Competencies

• Be Selfless. Be a giver, bring a great attitude, create peace.

• Do it Right. Follow the checklist, execute with precision, finish it right.

• Go the Extra Mile. Where others stop, we are just getting started.

• Embrace Accountability. A job well done does not fear inspection.

Character Traits

• Comfortable working independently with minimal supervision.

• Process-oriented and committed to following established standards.

• Willing to help teammates when needed.

• Strong work ethic and personal accountability.

• Detail-oriented and consistent in execution.

• Professional and respectful in customer interactions.

Qualifications

• 2+ years of professional pool service experience.

• Strong understanding of pool water chemistry and circulation systems.

• Experience running a pool service route independently.

• CPO certification.

• Valid driver's license with a clean driving record.

• Reliable smartphone with data access, and basic proficiency with mobile service apps.

• Reliable, detail-oriented, and organized.

Physical Requirements

• Ability to lift and carry up to 50 pounds.

• Ability to work in a squatted, kneeling, or bent position for extended periods.

• Ability to work outdoors in varying weather conditions, including heat and humidity.

Compensation & Benefits

• Competitive hourly pay plus performance-based bonuses.

• Company truck and gas card provided (vehicle stored at the office outside of working hours).

• All tools, equipment, and chemicals provided.

• Paid training and certifications.

• Health benefits.

• Paid time off.

• Stable, year-round work.

• Growth opportunities as the company expands.

Why Work at Pool Captains

• Clear expectations and accountability.

• Well-organized routes and operations.

• Supportive, team-first culture.

• Leadership that cares about doing things the right way.

• Opportunity to grow into senior technician or leadership roles.

How to Apply

Apply through Indeed with your resume. If selected, we will follow up to learn more about your experience, route size, and strengths as a technician.

Join Pool Captains and help us continue to build a company where great work and great people come together.