Plutus

Position Overview

The Talent/Content Operations Coordinator is responsible for driving operational excellence with a primary focus on performance tracking, communication management, reporting, content scheduling and content management, and workflow execution.

This role also provides cross-functional coordination with the Content team to ensure that talent-related content deliverables are properly tracked and executed efficiently.

The ideal candidate is analytical, organized, proactive, and experienced in managing multi-department workflows in a fast-paced digital environment.

Core Responsibilities

• Client and team communication.

• Schedule client touchpoints and structured performance discussions.

• Document action items and ensure follow-through across teams.

• Maintain organized tracking systems for all client-related tasks.

• Social media tracking and analytics.

• Support structured performance reviews and improvement planning.

• Support leadership with operational dashboards, reporting summaries, and administrative tasks.

• Coordinate cross-functional execution between clients and operations teams.

• Assist in refining and documenting department SOPs.

• Support system development to improve workflow visibility and accountability.

• Coordinate administrative onboarding and offboarding processes.

• Maintain organized file systems and tracking tools.

• Prepare meeting decks, documentation, and structured performance materials for leadership.

• Content production support with scheduling and content management

Qualifications

• 3–5+ years of experience in talent operations, digital media operations, or performance management.

• Strong analytical and reporting capabilities.

• Demonstrated experience managing cross-functional workflows.

• Exceptional organization and documentation skills.

• High discretion and professionalism.

• Proficiency in Monday.com, Google Workspace, Slack.

• Ability to manage multiple deadlines in a dynamic environment.