Platinum Protection Systems

Platinum Protection Systems LLC is seeking an experienced Security Systems Service Technician to install, service, troubleshoot, and commission commercial electronic security and low-voltage systems.

This is a technical service position, not an entry-level cable-pulling role. We are looking for someone who can diagnose problems, understand how systems are supposed to operate, and determine the correct repair.

Responsibilities

• Troubleshoot and service access control, video surveillance, intrusion, intercom, gate, and related security systems
• Install and replace controllers, readers, locks, cameras, power supplies, network equipment, and field devices
• Configure and commission security equipment
• Troubleshoot low-voltage wiring, power, relays, RS-485/OSDP communications, and IP networks
• Work with customer IT departments and other trades when systems are integrated
• Complete accurate service documentation and identify additional system deficiencies
• Perform professional, neat, and serviceable installations

Systems & Technologies

Experience with some of the following is preferred:

• Avigilon ACM and Avigilon Video
• Mercury Security
• Hanwha WAVE
• Uniview
• Akuvox
• DMP and Honeywell/Resideo intrusion systems
• IP cameras and NVRs
• Electronic locking hardware
• Automatic door operators
• Gate and elevator access control
• Managed network switches, VLANs, PoE, and TCP/IP
• Fiber optics, fusion splicing, and OTDR testing

Experience with every system listed is not required.

• Commercial security, access control, CCTV, alarm, networking, or low-voltage experience
• Strong electrical and electronic troubleshooting skills
• Ability to use a digital multimeter and common diagnostic tools
• Basic understanding of IP networking
• Ability to read wiring diagrams and technical documentation
• Strong mechanical aptitude
• Comfortable working independently and solving unfamiliar technical problems
• Professional communication skills
• Valid driver's license and acceptable driving record

What We Value Most

Troubleshooting ability and a positive attitude.

We want technicians who can walk into a system they did not install, determine how it should work, identify what is actually happening, isolate the problem, and fix it correctly. Just as important, we value technicians who bring a positive attitude, work well with customers and coworkers, and approach challenges with a willingness to learn and solve problems.

iPad Based Service App for Calls, Account History, Service Tickets, Contact Information.