Pitch Management

NOW HIRING

Retail Associate / Office Administrator

Grand Harbour Marina

150 Laguna Parkway, Brechin, ON L0K 1B0

Join Our Team on the Waterfront!

Grand Harbour Marina is looking for a motivated, organized, and customer-focused Associate & Office Administrator to become an integral part of our marina operations team.

This is a dynamic role that combines office administration, retail operations, customer service, and team coordination. If you're someone who enjoys taking ownership, thrives in a fast-paced environment, and loves working with people, we'd love to meet you.

Primary Responsibilities

As our Associate & Office Administrator, you will:

• Take the lead in managing inventory for the Harbour Market and office supplies
• Coordinate staff schedules, including opening and closing shifts
• Provide administrative support to the marina office team
• Welcome members, guests, and transient boaters with exceptional customer service
• Answer phones, respond to emails, and assist customers in person
• Process retail sales and operate the point-of-sale system
• Complete daily cash balancing and reconciliations
• Maintain accurate records, filing systems, and administrative documentation
• Prepare correspondence, spreadsheets, reports, and other office documents using Microsoft Word and Excel
• Assist with member registrations, reservations, and general office operations
• Help merchandise and maintain a clean, organized, and well-stocked Harbour Market
• Support special events and promotional activities throughout the marina

Teamwork is Essential

Grand Harbour Marina is a team-focused workplace where everyone pitches in to deliver an exceptional experience for our members and guests.

From time to time, additional assistance may be required in other departments, including:

• General cleaning and housekeeping
• Fuel dock operations
• Dockhand assistance
• Pool operations and guest services
• Special events and marina activities

We're looking for someone who enjoys variety and is always willing to lend a hand wherever needed.

Qualifications

The ideal candidate will have:

• Outstanding customer service and communication skills
• Strong organizational and time-management abilities
• Excellent attention to detail
• A positive, friendly, and professional attitude
• Ability to work independently and take initiative
• Strong computer skills, including Microsoft Word, Excel, Outlook, and general office software
• Experience with cash handling and point-of-sale systems
• Ability to prioritize multiple tasks in a fast-paced environment
• Previous experience in retail, hospitality, customer service, or office administration is preferred

What We Offer

• Full-time, year-round employment
• Competitive compensation
• Beautiful waterfront work environment
• Diverse and engaging responsibilities
• Supportive team culture
• Opportunities for growth and advancement
• Employee discounts

If you're dependable, energetic, organized, and passionate about providing exceptional customer experiences, we'd love to hear from you!

Apply Today

Please forward your resume to:

hello@grandharbourmarina.ca

Grand Harbour Marina
150 Laguna Parkway
Brechin, ON L0K 1B0

Where Exceptional Boating Begins.