Piper
Piper

60 Piper Jobs Hiring Near You

ISSO

Dulles, VA ยท On-site

$100K - $130K/yr

Zachary Piper Solutions is currently seeking a skilled Information Systems Security Officer (ISSO) to join our team supporting a long-term Air Force program in Herndon, Springfield, and Arlington ...

Zachary Piper Solutions is seeking a talented and experienced Cloud Operator to join our team in support of a long-term Air Force program. As a Cloud Operator, you will be responsible for the ...

ISSO

Edwards, CA ยท On-site

$100K - $130K/yr

Zachary Piper Solutions is currently seeking a skilled Information Systems Security Officer (ISSO) to join our team supporting a long-term Air Force program at Edwards Air Force Base. As an ISSO, you ...

ISSO

Edwards, CA ยท On-site

$100K - $130K/yr

Zachary Piper Solutions is currently seeking a skilled Information Systems Security Officer (ISSO) to join our team supporting a long-term Air Force program at Edwards Air Force Base. As an ISSO, you ...

Cloud Support Engineer

Reston, VA ยท On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Endpoint Security Architect

Glen Burnie, MD ยท On-site

$140K - $180K/yr

Zachary Piper Solutions is currently seeking a talented Endpoint Security Technology Lead to support the DC3 (Defense Cyber Crimes Center) in Linthicum Heights, MD, with remote flexibility. As the ...

Cloud Administrator

Reston, VA ยท On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Administrator focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Cloud Support Technician

Reston, VA ยท On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

Order and Delivery Coordinator

Vero Beach, FL ยท On-site

$16.50 - $22/hr

... Piper's ERP system, PACT system, Database and E-files, including but not limited to Aircraft Product Descriptions, Aircraft Price Lists, Aircraft Paint Extension, Sales Quotations, Aircraft Sales ...

Cloud Network Engineer

Reston, VA ยท On-site

$125K - $160K/yr

Zachary Piper Solutions is seeking a Cloud Network Engineer to support a program in Reston, VA. The Cloud Network Engineer will be responsible for networking infrastructure in multiple sites.

Supervisor, Manufacturing

Vero Beach, FL ยท On-site

$53K - $72K/yr

The Manager will direct employees in the manufacturing of high quality aircraft following Piper Performance Specifications (PPS). Follow production schedules to ensure a timely and efficient output ...

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Piper Jobs Information

What is it like to work at Piper?

Piper is a company that values collaboration and innovation, fostering a dynamic and supportive work environment where employees can share ideas and expertise.

The company's team structure is designed to encourage cross-functional collaboration, with a flat organizational hierarchy that allows for open communication and flexibility. Piper's mission is to provide cutting-edge technology solutions that drive business growth and customer satisfaction.

Working at Piper may appeal to candidates who are passionate about technology and innovation, as the company offers opportunities for professional growth and development in a fast-paced and dynamic industry.
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Infographic showing various job openings at Piper in the United States as of May 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 96% Physical, and 4% Remote job distribution.
Aircraft Tech Support Representative

Aircraft Tech Support Representative

Piper

Vero Beach, FL โ€ข On-site

Other

Medical, Dental, Vision, Life, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Description
Aircraft Tech Support Representative (Full Time)
Department: All Openings, Warranty
POSITION SUMMARY:
Responsible for rapid response to retail customer and dealer/service center on communications regarding all aspects of technical and operation assistance.
ESSENTIAL JOB FUNCTIONS:
  • Assist the dealers and contracted service centers by responding to technical questions arising from the field.
  • Recommending servicing procedures, factory authorized repairs and specific trouble shooting techniques.
  • Maintain close liaison with appropriate project, design and/or other team engineering group responsible for development of Company airplanes to ensure maintainability, reliability, acceptability and safety products.
  • Review on a regular basis, service manuals, parts catalogs, and other service publications and submit Publication Change Orders (PWO) as required.
  • Report any product condition requiring Product Refinement follow-up.
  • Assist in the development of service bulletins and service letters as required and sign off on publications.
  • Develop and coordinate initial "fit and functions" installations and testing of service kits and replacement components as required to demonstrate the solution effectivities.
  • Assist the Manager, Global Customer Support in responding to technical questions arising from the field
  • Provide legal and technical expertise and experience to assist in the investigation and defense of litigation.
  • Assist the accident investigators in accident investigation.
  • Coordinate with the Warranty staff to assist with any field customer problems.
  • Assist in the scheduling of aircraft to have maintenance performed at dealers & contracted service centers.
  • Assist retail customers concerning aircraft features and equipment operation.
  • Represent the Company at trade shows and special events in promotion of Company aircraft and technical assistance.
  • Ensure all communications (verbally & written) are recorded properly in the Company's CRM.
  • Constant update of the Company's owner files while communicating directly with the customer.
  • Assist in special projects as necessary.
  • Assist in the 24/7 after hours emergency response teams as a primary on call Technical Support.
  • Perform other related duties as required.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree or equivalent combination of education and experience.
  • Airframe and Powerplant Mechanic License preferred.
  • Pilot's license preferred.
  • Three to five years of aviation maintenance experience.
  • Thorough knowledge of the product line and departmental activities.
  • Windows-based computer programs are necessary to perform the duties of this position.

Piper Aircraft Health Plan Overview:
Core Health Benefits:
Medical
Dental
Vision
Piper Provided Benefits (Basic):
Basic Life
Accidental Death & Dismemberment
Short-Term Disability (STD)
Long-Term Disability (LTD)
Employee Assistance Program (EAP)
Voluntary Benefits:
Flexible Spending Accounts (FSA & DCA)
Supplemental Life Insurance
Long-Term Disability (LTD Buy- Up)
Accident Plan
Critical Illness
Universal Life (Whole Life Policy)
Hospital StayPay
Preferred Legal Plan
Piper Aircraft Time Off:
16 days of PTO (Paid Time Off)
11 Holidays
IND1
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