Description:
**Must be Authorized to work in the United States.**Must be able to have a flexible schedule.**********SIGN-ON BONUS OF $400 TO BE PAID THROUGHOUT THE COURSE OF 6 MONTHS.**********
Department: Housekeeping & Laundry
Reports To: General Manager
Position Overview
The Housekeeping Manager at Hilton San Diego plays a vital leadership role in ensuring the hotel maintains the highest standards of cleanliness, comfort, and guest satisfaction. This position oversees daily housekeeping operations, manages a team of room attendants and supervisors, and ensures compliance with Hilton brand standards. The manager will foster a positive work environment while driving operational efficiency and guest service excellence.
Collaboration with all Hotel departments is a must for our operations.
Key Responsibilities
- Operational Leadership
- Supervise and coordinate housekeeping staff, including room attendants, public area cleaners, and laundry teams.
- Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and Hilton quality standards.
- Manage daily schedules, assignments, and workflow to maximize efficiency.
- Guest Experience
- Respond promptly to guest requests and concerns regarding housekeeping services.
- Ensure rooms and public areas consistently meet Hiltonโs service and presentation standards.
- Team Development
- Recruit, train, and mentor housekeeping staff.
- Conduct performance evaluations and provide coaching to improve service delivery.
- Promote a culture of teamwork, respect, and accountability.
- Administrative Duties
- Manage inventory of cleaning supplies, linens, and equipment.
- Monitor budgets and control costs while maintaining quality.
- Ensure compliance with health, safety, and sanitation regulations.
Requirements:
Qualifications
- Experience: Minimum 2-3 years of supervisory or management experience in housekeeping or hospitality.
- Skills: Strong leadership, organizational, and communication skills.
- Knowledge: Familiarity with housekeeping procedures, safety standards, and hospitality best practices.
- Education: Bachelorโs degree preferred; equivalent experience accepted.
- Other: Ability to work flexible schedules, including weekends and holidays is a must.