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52 Physicians Mutual Customer Service Manager Jobs Hiring Near You

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Physicians Mutual Jobs Information

Do workers at Physicians Mutual get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Physicians Mutual affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Physicians Mutual?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Physicians Mutual?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Physicians Mutual get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Physicians Mutual?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Physicians Mutual recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Physicians Mutual?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Physicians Mutual?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think Physicians Mutual’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Manager jobs?

What are the most popular jobs at Physicians Mutual?

What are the most popular categories at Physicians Mutual?

Infographic showing various Customer Service Manager job openings at Physicians Mutual in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, and 15% Remote job distribution.

Desktop Support Engineer

Physicians Mutual Insurance Company, Inc.

Omaha, NE • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 18 days ago

Physicians Mutual rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

147th of 315 rated insurance

Job description

Physicians Mutual is seeking a Desktop Support Engineer to provide advanced technical support for our employees and workplace technology. In this role, you’ll troubleshoot hardware, software, application, and connectivity issues while serving as a trusted technical resource for end users. The ideal candidate combines strong technical ability with excellent customer service skills and enjoys collaborating with others to solve problems and keep employees productive.


  • Provide second-level technical support for desktop, software, hardware, application, printer, and network-related issues.
  • Troubleshoot complex technical problems and collaborate with developers, administrators, and other technology teams to implement solutions.
  • Configure, deploy, maintain, and support employee workstations, laptops, software, and remote-access technology.
  • Install and upgrade approved software, test configurations, and maintain technical documentation and support procedures.
  • Provide clear, customer-focused technical assistance and training to employees at all levels of the organization.
  • Maintain ownership of support issues from initial escalation through resolution and follow-up.
  • Participate in corporate and technical projects and support the implementation of new technologies.
  • Stay current on emerging technologies and recommend solutions that improve reliability, usability, and employee productivity.

  • Bachelor’s degree in Management Information Systems, Computer Science, or a related discipline, or equivalent experience.
  • 2–3 years of experience supporting hardware, software, applications, or end-user technology preferred.
  • Strong knowledge of Microsoft Windows, Microsoft 365, cloud-based tools, and workstation technologies.
  • Experience with Microsoft Intune or similar endpoint management technologies preferred.
  • Strong troubleshooting, critical-thinking, and problem-solving skills.
  • Excellent customer service and interpersonal skills with the ability to explain technical concepts clearly.
  • Ability to learn and support a wide variety of business applications and technologies.
  • Strong documentation, organization and prioritization skills.
  • Collaborative, adaptable and comfortable working independently when needed.

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company, Physicians Life Insurance Company and Physicians Select Insurance Company. Physicians Mutual offers reliable dental and supplemental health insurance, and pet insurance. Physicians Life provides important life insurance, Medicare Supplement insurance and coverage for funeral pre-planning. Physicians Select Insurance Company additionally offers exclusive Medicare Supplement insurance.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.

But the achievement we’re most proud of? We have a 95% customer satisfaction rating — a true sign of a company dedicated to embodying its vision.

What Physicians Mutual employees say

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