Phila Communications

Job Summary:
Phila Communications is looking for a Field Service Technician to join their team. The Field Service Technician will be responsible for providing on-site client installation, repairs, and maintenance of equipment, ensuring client satisfaction through superior service.
Responsibilities:
• Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
• Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.
Qualifications:
Required:
• High school diploma or GED required
• Ability to build strong relationships with the customer and display excellent communication skills
• Ability to manage your workflow in a timely and consistent manner
• Ability to lift to 55 pounds
• Problem-solving skills and mechanical aptitude
• Computer skills including Microsoft office
• Knowledgeable about all safety requirements
Preferred:
• Bachelor's degree or certification preferred
Company:
Phila Communications is an IT company that provides infrastructure and support solutions. Founded in 2022, the company is headquartered in Philadelphia, USA, with a team of 2-10 employees. The company is currently Early Stage.