Phfa

26 Phfa Jobs Hiring Near You

Key Responsibilities Communicate effectively with borrowers, housing counselors, and PHFA employees Maintain an auto queue of Non-FHA accounts that are 60-99+ days delinquent; make outgoing calls and ...

Act as Liaison between PHFA's multifamily divisions and rental housing developers being responsible for all necessary follow up with developers throughout the development process to assure compliance ...

Instruct staff on PHFA expectations and reporting requirements. Conduct in person site visits and review program reports to monitor and evaluate the delivery of services. Make recommendations for ...

Perform annual financial reviews of properties for credit quality and compliance with PHFA regulations. This may include the review of monthly operating reports, general ledgers, and disbursement ...

Notate servicing system of all activity on each account Update borrower information in the servicing system as applicable Send letters and emails encouraging the borrower to contact PHFA Monitor the ...

Utilize the PHFA Phone Call Guide to identify appropriate contacts and departments. ThirdParty & Borrower Assistance * Provide guidance to thirdparty requesters on submitting Payoff and Verification ...

Counseling Division Internship

Harrisburg, PA

$14.75 - $17.75/hr

Identify and assess potential organizations that could join the PHFA Housing Counseling Network * Conduct outreach to evaluate interest and gather information on operational models and funding ...

Qualifications Experience EEO Statement As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all ...

This position ensures compliance with HUD Section 8 regulations, PHFA's Annual Contributions Contract (ACC), and internal agency policies. The Supervisor provides leadership, technical guidance, and ...

Pre Closing Intern

Harrisburg, PA

$14.75 - $20/hr

Qualifications Experience EEO Statement As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all ...

Senior .net Developer

Harrisburg, PA

$54.25 - $69/hr

There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive ...

There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive ...

Purchasing Support Intern

Harrisburg, PA

$17.75 - $24/hr

Qualifications Experience EEO Statement As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all ...

Purchasing Coordinator II

Harrisburg, PA

$20.75 - $28/hr

There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive ...

There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive ...

New

Update counseling agency contact information for the PHFA website. Application & Recertification Workflow * Assign daily recertifications to loan staff and review completed recertifications for ...

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Phfa Jobs Information

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Infographic showing various job openings at Phfa in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Hybrid job distribution.

Home Retention Sepcialist II - Bilingual

Phfa

Harrisburg, PA

$16.75 - $21.75/hr

Full-time

Posted 8 days ago


Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Key Responsibilities

Communicate effectively with borrowers, housing counselors, and PHFA employees

Maintain an auto queue of Non-FHA accounts that are 60-99+ days delinquent; make outgoing calls and take incoming calls through a designated phone queue - minimum requirement of 75 calls per day. Also send letters and emails encouraging the borrower to contact PHFA

Verify that the 45 day letter and Intention to Foreclose letters were sent to all necessary parties

Complete required documents when a borrower applies for Hemap assistance and correspond with housing counselors as needed

Review the DLQV (NSF) queue daily and contact borrowers as needed

Prepare and upload information to our attorney to begin the foreclosure process

Identify problems and make sound recommendations for how to resolve as well as present ideas for preventing future recurrences

Train and mentor Home Retention Specialist I staff members

High school diploma or GED required. Associates degree or higher preferred

At least one year of experience in the mortgage or home retention industry preferred

Maintain a neat and organized work area

Must perform all above duties accurately and efficiently and be capable of making independent decisions using sound judgment

Excellent verbal and written communication skills, including ability to effectively communicate with borrowers

Must have the ability to be firm yet professional when necessary

Must be able to work under pressure and meet deadlines

Must have a team mentality

Punctuality and attendance is imperative

Must be able to talk, listen and speak clearly on telephone

Must work one (1) evening per week (Monday through Thursday - work hours that day are from 10:30 am - 7 pm)

QualificationsSpanishExperienceEEO Statement

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.


The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

Diversity Statement

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.