Phd Jewelers

Key Responsibilities

• Deliver an exceptional luxury sales experience, from first contact through post-sale follow-up
• Specialize in bridal sales, including engagement rings, wedding bands, custom bridal designs, and diamond education
• Guide clients through diamond selection using the 4Cs, certification (GIA/AGS), and setting styles
• Build and maintain a strong personal client book through CRM usage, follow-ups, and referrals
• Consistently meet or exceed individual and store sales goals
• Conduct professional product presentations with confidence and storytelling
• Handle high-value transactions with discretion, accuracy, and attention to detail
• Collaborate with management, jewelers, and designers on custom and special orders
• Maintain visual standards, merchandising integrity, and showroom excellence
• Stay current on industry trends, new collections, and product knowledge
• Support after-sales service including resizing, repairs, appraisals, and special requests

Qualifications & Experience

• 5+ years of experience in fine jewelry or luxury retail sales (bridal experience required)
• Strong knowledge of diamonds, bridal jewelry, precious metals, and gemstones
• Proven success in high-ticket sales and relationship-based selling
• Experience with custom bridal pieces and special orders preferred
• Excellent communication, presentation, and interpersonal skills
• Professional demeanor with a polished, luxury-brand presence
• Ability to work flexible hours, including weekends and holidays
• Edge and POS experience preferred

Key Skills & Attributes

• Client-centric mindset with a consultative sales approach
• Strong closing skills without pressure-based selling
• Attention to detail and high level of organization
• Trust-building and long-term relationship management
• Passion for jewelry, design, and craftsmanship
• Discretion, integrity, and reliability in handling valuable merchandise

What We Offer

• Competitive base pay plus commission structure
• Opportunity to work with exceptional fine jewelry and bridal collections
• Supportive, luxury-focused team environment
• Long-term growth potential within the company