Pentangle Tech Services

2 jobs near Columbus, OH

... to Service Level Agreement requirements Ensuring compliance with system requirements Provide support and collaboration Identifying solutions to streamline manufacturing process issues Collaborating ...

CNC Programmer

Lynn, MA · On-site

$27.25 - $37.25/hr

Responsibilities: The Process Engineer will be responsible for programming Computer Numerical Controls (CNC) to support the manufacturing efforts of Aerospace. The CNC programming will be done using ...

Other

Posted 20 days ago


Job description

 Key Responsibilities:
Supporting the client by ensuring optimal performance and continued support of the Manufacturing Execution System software. This includes regular monitoring of systems operations, troubleshooting, and identification of problems and their resolution or escalation to ensure interconnected software systems are working as designed, ensuring operational efficiency, compliance assurance, and enabling Data Driven decision making)
Provide support for Systems Maintenance and Optimization
Monitoring, analyzing and troubleshooting software performance
Adherence to Service Level Agreement requirements
Ensuring compliance with system requirements
Provide support and collaboration
Identifying solutions to streamline manufacturing process issues
Collaborating with production teams to ensure seamless integration of and ongoing support applications
Providing testing, debugging support, and reporting
User support and training
Providing training and support to end-users as may be required
Addressing user queries, reporting and issue resolution tickets
Escalate issues to next level support as needed.
Identifying areas for Process Improvement
Qualifications:
ITAR compliance experience
5 years - expertise with MES software (Aprios preferred, other expertise, such as Rockwell, Siemens Opcenter, Proficy Smart Factory, is acceptable)
3 years - Troubleshooting and customer support experience
Ability to travel periodically to client sites within the US, if required
Ability to remain calm under pressure