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Pelham Transportation

7 jobs near Columbus, OH

Receptionist/Scheduler

Pelham Transportation Corp

Reidsville, NC • On-site

$14/hr

Full-time

Re-posted 17 days ago

Job description

About the Role:
Join Pelham Transportation Corp as a Receptionist/Scheduler, where you'll be the friendly face and voice that connects our clients with our exceptional transportation services. This dynamic role is perfect for someone who thrives in a fast-paced environment and is passionate about providing excellent customer service.

Responsibilities:
  • Greet and assist clients and visitors with professionalism and warmth.
  • Manage incoming calls and schedule appointments for transportation services.
  • Coordinate with drivers and clients to ensure timely pickups and deliveries.
  • Maintain accurate records of appointments, schedules, and client interactions.
  • Handle inquiries and resolve issues promptly to ensure customer satisfaction.
  • Assist with administrative tasks to support office operations as needed.
  • Utilize scheduling software to optimize route planning and efficiency.
  • Collaborate with team members to enhance service delivery and workflow.
Requirements:
  • High school diploma or equivalent; additional certifications in office management preferred.
  • Proven experience in a receptionist or scheduling role, ideally in the transportation industry.
  • Excellent communication and interpersonal skills to engage with clients effectively.
  • Strong organizational skills with the ability to multitask in a busy environment.
  • Proficient in Microsoft Office Suite and scheduling software.
  • Detail-oriented with a focus on accuracy and efficiency.
  • Positive attitude and a strong commitment to customer service.
  • Ability to work independently and as part of a team in a fast-paced setting.
About Us:
Pelham Transportation Corp has been a trusted name in the transportation industry for over 20 years, delivering reliable services to our valued clients. Our commitment to excellence and customer satisfaction has earned us a loyal customer base, and our employees appreciate the supportive work environment and opportunities for growth.