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Pbs Facility Service

60 Pbs Facility Service Jobs Hiring Near You

PBS Facility Service

Doorman & Concierge

Brooklyn, NY · On-site

$22.33/hr

PBS Facility Service Location: Sheepshead Bay Brooklyn Job Type: Full Time About the Role The Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access control, and ...

PBS Facility Service

Doorman & Concierge

Manhattan, NY · On-site

$22.33/hr

PBS Facility Service Location: Midtown Manhattan Job Type: Full Time About the Role The Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access control, and ...

PBS Facility Service

Field Supervisor

Jersey City, NJ · On-site

$20/hr

PBS Facility Service Job Summary: PBS Facility Service is seeking a Doorman Field Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide ...

PBS Facility Service

Doorman & Concierge

Brooklyn, NY · On-site

$22.33/hr

PBS Facility Service Location: Greenpoint Brooklyn Job Type: Full Time About the Role The Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access control, and ...

PBS Facility Service

Controller

Brooklyn, NY · On-site

$115K - $120K/yr

PBS Facility Services Location: Brooklyn, NY Employment Type: Full-time About Us Founded in 2005 by Joel Berkovic, PBS Facility Services leverages over two decades of experience in commercial ...

PBS Facility Service

Controller

Brooklyn, NY · On-site

$110K - $115K/yr

PBS Facility Services Location: Brooklyn, NY Employment Type: Full-time About Us Founded in 2005 by Joel Berkovic, PBS Facility Services leverages over two decades of experience in commercial ...

PBS Facility Services

Controller

Brooklyn, NY · On-site

$110K - $115K/yr

PBS Facility Services Location: Brooklyn, NY Employment Type: Full-time About Us Job Title: Controller Company: PBS Facility Services Location: Brooklyn, NY Employment Type: Full-time About Us ...

PBS Facility Services

Controller

Brooklyn, NY · On-site

$110K - $115K/yr

PBS Facility Services Location: Brooklyn, NY Employment Type: Full-time About Us Job Title: Controller Company: PBS Facility Services Location: Brooklyn, NY Employment Type: Full-time About Us ...

PBS Facility Service

Payroll Manager

Brooklyn, NY · On-site

$65K - $70K/yr

PBS Facility Service is searching for a Payroll Manager which will be responsible for overseeing the payroll processes for a growing facility service company with multiple locations across the tri ...

PBS Facility Services

Doorman Supervisor

Brooklyn, NY · On-site

$24/hr

PBS Facility Service is seeking a Doorman Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role ...

PBS Facility Services

Doorman Supervisor

Brooklyn, NY · On-site

$24/hr

PBS Facility Service is seeking a Doorman Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role ...

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Pbs Facility Service Jobs Information

Infographic showing various job openings at Pbs Facility Service in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.

Manager, Building Experience & Standards

PBS Facility Service

Brooklyn, NY • On-site

$95K - $110K/yr

Full-time

Re-posted 14 days ago

Job description

Manager, Building Experience & Standards
PBS Facility Service | Brooklyn, NY | Full-Time | On-Site
About the Role
At PBS Facility Service, we believe that exceptional resident experiences start with exceptional people. As Manager of Building Experience & Standards, you will lead the charge in delivering a hospitality-first culture across our residential portfolio. This role focuses on the daily execution of concierge and front-of-house services, ensuring every resident interaction reflects professionalism, warmth, and the high standards that define the PBS brand. You will oversee concierge, doormen, and amenity staff; implement hospitality-driven protocols; and act as the key link between site-level service and executive-level expectations. If you have a background in luxury service and a passion for building high-performing teams, this role offers an opportunity to shape how residents experience home.
What you will do
  • Supervise concierge, front desk, doormen, and amenity staff across assigned buildings to ensure consistent white-glove service and professional presentation.

  • Train frontline staff on hospitality protocols, tone of voice, resident interaction, uniform standards, and problem-solving approaches.

  • Conduct regular site visits to assess service quality, staff performance, resident satisfaction, and adherence to PBS standards.

  • Create, implement, and maintain hospitality-focused SOPs, checklists, and communication protocols for all front-of-house staff.

  • Monitor and support the daily execution of key concierge tasks such as guest management, package room, and resident and building management concerns.

  • Serve as a liaison between PBS management, property owners, and site-level concierge teams to align service goals and ensure a unified building experience.

  • Provide real-time coaching and feedback to staff to correct service issues and reinforce positive performance.

  • Lead onboarding for new concierge and front desk hires and oversee recurring refresher training sessions across the portfolio.

  • Build and maintain a culture of professionalism, warmth, and attention to detail in all resident interactions in adherence to 'The PBS Service Code'.

  • Partner with PBS leadership to launch resident experience initiatives, seasonal engagement programs, and brand-aligned service enhancements.

What it takes to be successful
  • BA in Hospitality Management, 3-5 years of experience in residential concierge, luxury hotel operations, or hospitality-focused property management.

  • Demonstrated ability to lead frontline service teams and maintain consistent customer experience standards.

  • Experience training concierge and doorman staff on service, communication, and building protocols.

  • Strong interpersonal and leadership skills - able to inspire, coach, and correct professionally.

  • Bilingual in English and Spanish preferred.

  • Proficient with Microsoft Office and basic familiarity with property management systems or visitor software.

  • Ability to travel to multiple sites across the tri-state area as needed.

  • Availability for occasional evening or weekend site visits and service support.

Why Work at PBS Facility Service?
PBS Facility Service is redefining front-of-house building operations by blending professional facility services with elevated hospitality standards. As Manager of Building Experience & Standards, you will play a key role in shaping the way residents experience their homes, through service consistency, staff excellence, and a strong hospitality-first culture.

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