Paymore Castleton

About PayMore:

PayMore is a rapidly growing, tech-savvy retail chain where electronics get a second life. We buy and sell new, used, and broken consumer electronics - phones, laptops, tablets, gaming systems, and more - helping consumers and businesses get value from their electronics while promoting reuse and sustainability. Our stores offer a tech-driven alternative to competitors who short-change our customers - we pay more! - and business is booming.

We’re looking for a focused, detail-driven Retail Associate to join our Indianapolis team. From working with customers on the sales floor to prepping items for online resale including testing and photographing, this is a job for the technophile who wants to share their love of all things technology.

Position Summary:

This hybrid associate role combines front-of-house customer engagement with back-of-house eCommerce support. One moment you might be evaluating a smartphone trade-in and negotiating a price. The next, you could be photographing and listing a gaming console for eBay.

Key Responsibilities:

* Customer-Facing (Front-of-House):

• Greet and assist walk-in customers
• Evaluate and test electronics for purchase or trade
• Use in-store tools and comps to price items fairly
• Negotiate and close deals with professionalism
• Ring out sales and trade-ins with accuracy
• Build lasting customer relationships and trust

* Operations & eCommerce (Back-of-House):

• Test, clean, wipe, and reset devices
• Photograph products with attention to detail and lighting
• Create polished, SEO-optimized listings for platforms like Shopify and eBay
• Input accurate data into POS and inventory systems
• Pack and ship sold items quickly and carefully
• Support daily productivity goals and team efficiency
• Evaluate and test electronics for purchase or trade
• Use in-store tools and comps to price items fairly
• Negotiate and close deals with professionalism
• Ring out sales and trade-ins with accuracy
• Build lasting customer relationships and trust

Ideal Candidate:

• Tech-savvy: Confident with smartphones, tablets, laptops, and game systems
• Detail-oriented: You double-check your work and spot issues before they become problems
• People-smart: Friendly, articulate, and comfortable working with a variety of customers
• Self-motivated: You stay focused whether you're serving customers or listing devices
• Fast & accurate: You type 60+ WPM and manage time well in a high-volume setting
• Adaptable: You’re just as happy testing devices as you are closing sales

Qualifications:

• Prior experience in retail, sales, or customer service (preferred)
• Knowledge of electronics and current tech trends
• Comfort with PCs, folders, spreadsheets, POS, and inventory systems
• eCommerce familiarity (Shopify, eBay, etc.) is a plus
• Strong written communication and typing skills (typing test may be required)
• Physical ability to lift up to 25 lbs and stand for long periods

Schedule & Pay:

• Full-time (up to 40 hrs/week) and part-time roles available
• Typical shifts: Monday–Friday, 10am–6pm; Saturday, 10am-4pm
• Pay: $12–$17/hr depending on experience
• Performance-based bonuses and advancement opportunities
• Paid training
• Employee discounts
• Growth opportunities (path to Buyer or Manager roles)