Service Desk Technician
Denver, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. The Service Desk Technician will provide technical assistance and support to users ...
60 Pathstone Jobs Hiring Near You
Service Desk Technician
Denver, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. The Service Desk Technician will provide technical assistance and support to users ...
Manager, Client Advisory
Boulder, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Manager, Client Advisory
Boulder, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Associate Director, Client Relationship Management & Accounting
Atlanta, GA · On-site
$38K - $48K/yr
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Associate Director, Client Relationship Management & Accounting
Atlanta, GA · On-site
$38K - $48K/yr
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is an independently operated partner-owned advisory firm, offering families, family offices, and select nonprofit institutions comprehensive family office services and customized investment ...
Pathstone is an independently operated partner-owned advisory firm, offering families, family offices, and select nonprofit institutions comprehensive family office services and customized investment ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Associate
Denver, CO · On-site
$16.25 - $21.50/hr
Pathstone is an independently operated partner-owned advisory firm, offering families, family offices, and select nonprofit institutions comprehensive family office services and customized investment ...
Associate
Denver, CO · On-site
$16.25 - $21.50/hr
Pathstone is an independently operated partner-owned advisory firm, offering families, family offices, and select nonprofit institutions comprehensive family office services and customized investment ...
Client Service Associate
Boston, MA · On-site
$70K - $85K/yr
Since 2022, Concentric has been an affiliate of Pathstone Family Office, LLC, fueling collaboration with a like-minded wealth management partner, expanding its reach and capabilities for a new ...
Client Service Associate
Boston, MA · On-site
$70K - $85K/yr
Since 2022, Concentric has been an affiliate of Pathstone Family Office, LLC, fueling collaboration with a like-minded wealth management partner, expanding its reach and capabilities for a new ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Service Desk Technician
Boulder, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. They are seeking a Service Desk Technician to provide technical assistance and troubleshoot issues ...
Service Desk Technician
Boulder, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. They are seeking a Service Desk Technician to provide technical assistance and troubleshoot issues ...
Service Desk Technician
Boulder, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. The Service Desk Technician will provide technical assistance and support to users ...
Service Desk Technician
Boulder, CO · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. The Service Desk Technician will provide technical assistance and support to users ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Director, IT Operations
Bellevue, WA · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Director, IT Operations
Bellevue, WA · On-site
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Associate Director, Client Relationship Management & Accounting
Atlanta, GA · On-site
$38K - $48K/yr
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
Associate Director, Client Relationship Management & Accounting
Atlanta, GA · On-site
$38K - $48K/yr
Pathstone is a growing wealth management firm serving ultra-high net worth families, single family offices, foundations, and endowments. We are united by a clear purpose: to help clients pursue their ...
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Job description
Job Summary:
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. The Service Desk Technician will provide technical assistance and support to users, troubleshooting problems with computer hardware and software.
Responsibilities:
• Identifies, investigates, and resolves users’ problems with computer software and hardware.
• Fields support calls, chat, email, and/or other communication from users with inquiries regarding software, connectivity, printing, and similar concerns.
• Consults with users to determine steps and procedures taken to identify and resolve the problem.
• Prioritizing tasks and meeting SLAs in a fast-paced environment.
• Ability to analyze issues, identify root causes, and provide effective solutions.
• Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
• Collaborates with other staff to research and resolve problems.
• Assist in setting up and shipping computer hardware to new users.
• Arranges service by software or hardware vendors to repair or replace defective products.
• Maintains knowledge of technology innovations and trends.
• Performs other related duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in Computer Science or related field.
• 3+ years of experience in customer technical support highly preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Professional and pleasant telephone manner.
• Ability to explain technical issues to technical and nontechnical team members and customers.
• Strong analytical and problem-solving skills.
• Proficient in managing M365 applications, including Exchange Online, SharePoint, Teams, and OneDrive.
• Experience in troubleshooting Microsoft Teams issues, setting up channels, and managing collaboration features.
• Familiarity with Intune for mobile device management (MDM) and endpoint security.
• Competent in diagnosing and resolving Windows-related problems.
• Skilled in M365 user provisioning, license management, and mailbox administration.
• Proficient in using service desk tools such as Service Desk Plus, Jira Service Desk, or Zendesk.
• Ability to follow instructions, be a team player, handle stress, meet tight deadlines, demonstrate an upbeat demeanor.
• Must be able to lift at least 15 pounds.
Company:
Pathstone is a financial service company that provides oriented impact investment solutions inclusive of measurement and reporting tools. Founded in 2010, the company is headquartered in Englewood, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Pathstone is a growing wealth management firm serving ultra-high net worth families and foundations. The Service Desk Technician will provide technical assistance and support to users, troubleshooting problems with computer hardware and software.
Responsibilities:
• Identifies, investigates, and resolves users’ problems with computer software and hardware.
• Fields support calls, chat, email, and/or other communication from users with inquiries regarding software, connectivity, printing, and similar concerns.
• Consults with users to determine steps and procedures taken to identify and resolve the problem.
• Prioritizing tasks and meeting SLAs in a fast-paced environment.
• Ability to analyze issues, identify root causes, and provide effective solutions.
• Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
• Collaborates with other staff to research and resolve problems.
• Assist in setting up and shipping computer hardware to new users.
• Arranges service by software or hardware vendors to repair or replace defective products.
• Maintains knowledge of technology innovations and trends.
• Performs other related duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in Computer Science or related field.
• 3+ years of experience in customer technical support highly preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Professional and pleasant telephone manner.
• Ability to explain technical issues to technical and nontechnical team members and customers.
• Strong analytical and problem-solving skills.
• Proficient in managing M365 applications, including Exchange Online, SharePoint, Teams, and OneDrive.
• Experience in troubleshooting Microsoft Teams issues, setting up channels, and managing collaboration features.
• Familiarity with Intune for mobile device management (MDM) and endpoint security.
• Competent in diagnosing and resolving Windows-related problems.
• Skilled in M365 user provisioning, license management, and mailbox administration.
• Proficient in using service desk tools such as Service Desk Plus, Jira Service Desk, or Zendesk.
• Ability to follow instructions, be a team player, handle stress, meet tight deadlines, demonstrate an upbeat demeanor.
• Must be able to lift at least 15 pounds.
Company:
Pathstone is a financial service company that provides oriented impact investment solutions inclusive of measurement and reporting tools. Founded in 2010, the company is headquartered in Englewood, USA, with a team of 501-1000 employees. The company is currently Late Stage.