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Pathfinder Bank
Pathfinder Bank

36 Pathfinder Bank Jobs Hiring Near You

Pathfinder Bank

HR Intern

Oswego, NY

$16 - $17/hr

Description Pathfinder Bank is seeking an HR Intern to support operations within a community banking and financial services environment . This role contributes to human resources administration ...

Pathfinder Bank

HR Intern

Oswego, NY · On-site

$16 - $17/hr

Pathfinder Bank is seeking an HR Intern to support operations within a community banking and financial services environment . This role contributes to human resources administration, employee ...

Pathfinder Bank

Residential Underwriter

Oswego, NY

$22 - $25/hr

At Pathfinder Bank, you are not just an employee. You are a valued member of a team that takes pride in helping local businesses and communities grow. When you join us, you become part of a people ...

Pathfinder Bank

Residential Underwriter

Oswego, NY · On-site

$22 - $25/hr

At Pathfinder Bank, you are not just an employee. You are a valued member of a team that takes pride in helping local businesses and communities grow. When you join us, you become part of a people ...

Pathfinder Bank

Residential Underwriter

Oswego, NY · On-site

$22 - $25/hr

At Pathfinder Bank, you are not just an employee. You are a valued member of a team that takes pride in helping local businesses and communities grow. When you join us, you become part of a people ...

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Infographic showing various job openings at Pathfinder Bank in the United States as of June 2026, with employment types broken down into 14% Internship, 72% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.
Customer Service Representative - Floating

Customer Service Representative - Floating

Pathfinder Bank

Oswego, NY

$17 - $19/hr

Other

Medical, Retirement, PTO

Posted 5 days ago

Job description

Description

Pathfinder Bank is seeking a Customer Service Representative (Floating) to support operations within a community banking and financial services environment. This role contributes to customer transactions, deposit account servicing, and branch support across multiple locations, ensuring a high level of service and adherence to banking regulations.


Join a team that values your expertise and your community. At Pathfinder Bank, you are more than an employee. You are a valued member of a team that takes pride in helping local businesses and communities grow. When you join us, you become part of a people-first culture built on respect, development, and service.


We offer:

  • Competitive compensation and benefits, including health coverage, 401(k) with company match, and paid time off 
  • Opportunities for career growth and internal mobility within a community bank 
  • A supportive team environment focused on employee development and engagement 
  • A community-focused culture with opportunities to give back locally 

Position Summary
Provides a positive and professional customer service experience while supporting daily banking operations across multiple branch locations. Performs a variety of customer transactions and account servicing functions, while ensuring compliance with bank policies, procedures, and regulatory requirements.


Essential Functions

  • Process customer transactions including deposits, withdrawals, payments, and transfers in accordance with banking policies and procedures 
  • Provide customer service support related to deposit accounts, account maintenance, and general banking inquiries 
  • Assist customers with account opening, product education, and basic financial services needs 
  • Maintain accuracy in cash handling, balancing, and transaction processing within established guidelines 
  • Support daily branch operations including teller line coverage and platform assistance as needed 
  • Travel between assigned branch locations to provide staffing support based on operational needs 
  • Ensure compliance with banking regulations, including customer identification procedures, privacy, and data security requirements 
  • Identify opportunities to refer bank products and services that align with customer needs 
  • Maintain a professional and positive customer experience during all interactions 
  • Perform administrative and operational tasks to support branch efficiency and service delivery

Requirements

  • High school diploma or equivalent 
  • Prior customer service or cash handling experience 
  • Ability to travel between branch locations as needed 
  • Strong communication and interpersonal skills 
  • Ability to work in a fast-paced banking environment while managing multiple priorities 
  • Basic computer proficiency and ability to learn banking systems 
  • Strong attention to detail and accuracy in transaction processing 
  • Ability to adhere to banking policies, procedures, and regulatory requirements 

Preferred Qualifications

  • Experience in banking, financial services, or retail banking environment 
  • Knowledge of deposit accounts, teller operations, or basic banking products 
  • Previous experience handling customer transactions in a regulated environment

Apply