Parallels Cloud

Job Summary:
Parallels is looking for a Senior Sales Engineer to serve as a key technical expert and contributor throughout the pre-sales process. The role involves identifying customer requirements, delivering product demonstrations, and providing pre-sales technical guidance to prospective customers and partners.
Responsibilities:
• Identify customer requirements and design tailored solutions.
• Deliver engaging product demonstrations.
• Lead and manage Proof of Concepts (PoCs) from design through successful completion, validating customer requirements and success criteria.
• Clearly communicate the business and technical value of Parallels solutions.
• Deliver compelling product demonstrations of Parallels solutions to audiences ranging from technical teams to executive stakeholders.
• Provide expert pre-sales technical guidance to prospective customers and partners, ensuring alignment with business objectives.
• Shape technical solution designs and implementation strategies, leveraging best practices and customer insights.
• Maintain deep expertise in Parallels products and competitive technologies (e.g., Citrix, VMware, Omnissa) to position solutions effectively.
• Create tailored technical proposals and solution architectures that address customer challenges and deliver measurable value.
• Document and hand over customer environments to support teams, ensuring smooth transition and continuity of service.
• Collaborate closely with Account Managers and Partners to plan and allocate technical resources strategically.
• Conduct technical training sessions and webinars for partners and customers, both virtually and onsite.
• Mentor and coach junior Sales Engineers, fostering team growth and technical excellence.
Qualifications:
Required:
• Strong background in IT infrastructure, security, virtualization, and cloud technologies (Azure/AWS), partnering closely with the sales team.
• Experience in a similar role supporting competing technologies such as Citrix or Omnissa is highly valued.
• Ability to quickly learn and apply new technologies is essential.
• Exceptional presentation, communication (written and verbal), and training skills.
• Ability to create clear technical documentation.
• Demonstrated ability to understand customer needs, build trust, and act with ownership.
• Eagerness to learn new technologies quickly.
• Willingness and ability to travel up to 20% annually for events, training, or customer meetings.
• Experience: 5+ years of relevant experience in Sales Engineering, Technical Consulting, or a similar role focused on application/desktop virtualization, security, or IT infrastructure.
• Virtualization Expertise: Hands-on experience with one or more major platforms: Parallels RAS, Citrix Virtual Apps and Desktops, Omnissa Horizon, Microsoft RDS, or Azure Virtual Desktop.
• Deep knowledge of Microsoft Remote Desktop Services is essential.
• Cloud Knowledge: Proven experience with cloud platforms, primarily Microsoft Azure and/or Amazon AWS.
• IT Infrastructure: Solid understanding of core IT concepts related to systems, networking, and security.
• Customer Focus: Demonstrated ability to understand customer needs, build trust, and act with ownership.
• Fluency in languages beyond English is a plus.
Company:
Parallels is an application for Mac that allows users to run Windows, Linux, operating systems, and applications Founded in 1999, the company is headquartered in Bellevue, USA, with a team of 201-500 employees. The company is currently Growth Stage.