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1 Paper Store Department Store Manager Jobs Hiring Near You

The Paper Store

Department Manager

Jenkintown, PA · On-site

$57.31/hr

The Department Manager responsibilities also include: building and inspiring high-performing teams ... The Paper Store mission statement, standards, and policies. KEY RESPONSIBILITIES: Act as a TPS ...

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Paper Store Jobs Information

What is it like to work at Paper Store?

Paper Source is a company that values creativity and community, fostering a collaborative and inspiring work environment.

The company's team structure is designed to support a customer-centric approach, with a flat organizational hierarchy and cross-functional teams working together to achieve common goals. Paper Source's mission is to provide high-quality, unique products and exceptional customer service, with a focus on creativity and self-expression.

Working at Paper Source may appeal to individuals who are passionate about art, design, and customer service, as the company offers opportunities for professional growth and development in a dynamic and supportive team environment.

What makes Paper Store an attractive place to work?

Paper Store is a well-established retail company with a long history of providing quality products and services to its customers. The company offers a dynamic work environment that values teamwork, customer satisfaction, and employee growth, with opportunities for professional development and skill-building through training programs and mentorship. By joining Paper Store, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy a stable and supportive work environment that fosters personal and professional growth.

Do workers at The Paper Store get paid breaks?

No. Most people don’t get paid breaks.
81% of people say they don’t get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.

Does The Paper Store pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

At The Paper Store, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and July 2026.

Are part-time workers able to get health insurance from The Paper Store?

Most people who work part-time can't get health insurance.
83% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at The Paper Store?

Most people who work part-time don’t get paid time off.
90% of people who work part-time say they don’t get paid time off
Based on data from 10 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from The Paper Store affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at The Paper Store?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at The Paper Store worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do The Paper Store workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for The Paper Store workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at The Paper Store?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and July 2026.

Do The Paper Store managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at The Paper Store spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at The Paper Store?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and July 2026.

Is a The Paper Store job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.

Is working at The Paper Store good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at The Paper Store feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The Paper Store get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at The Paper Store?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The Paper Store enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at The Paper Store recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at The Paper Store?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at The Paper Store?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think The Paper Store’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how The Paper Store is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Department Store Manager jobs?

Department Manager

The Paper Store

Jenkintown, PA • On-site

$57.31/hr

Other

Medical

Posted 2 days ago

New

The Paper Store rating

6.9

Company rating: 6.9 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

169th of 731 rated retailers

Job description

Job Details Job Location: 0135 - Jenkintown, PA - Jenkintown, PA 19046 Position Type: Full Time Salary Range: $20.00 - $26.00 Hourly

Department Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies.

KEY RESPONSIBILITIES:

Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service

  • Greet and welcome every customer warmly and with enthusiasm
  • Understand customer needs by asking open-ended questions
  • Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
  • Suggest additional items to build onto sales by utilizing effective selling techniques
  • Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
  • Build customer loyalty by being friendly, attentive and respectful of customers
  • Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
  • Contribute to a positive work environment by modeling ethical behavior, foster open communication, and maintaining confidential information as required
  • Professional attire, demeanor, appearance and compliance to company dress code required
  • Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
  • Demonstrate a commitment to training and development utilizing all training resources available
  • Demonstrate initiative to cross train in all departments to support bench strength in department leadership
  • Continually train and coach associates' on merchandising/operational tasks, company expectations, and GUEST service standards
  • Lead and execute completion of company directives within appropriate time frames
  • Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners
  • Maintain awareness of all current promotions and process them correctly at the POS
  • Champion new product launches by being the material expert in new product information
  • Ensure all marketing and promotion signage is up to date and placed correctly
  • Ensure all means of communication (Smart Sheet, email, etc.) are acted upon in a timely manner
  • After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
  • Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
  • Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events
  • Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager
  • Comply with all company policies and procedure
JOB REQUIREMENTS:
  • Previous experience in specialty retail is preferred
  • Demonstrate an ability to multi task while being attentive to customers
  • Ability to adapt to and lead change
  • Proficient in using Microsoft Office and POS Systems
  • Ability to be mobile on the sales floor and/or stock room for extended periods of time
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Ability to work well, and be a leader, in a team environment
  • Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
  • Ability to work autonomously while paying strong attention to detail
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
  • Willingness to travel to new store openings, store remodels, etc.

TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Qualifications

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