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PSI Services LLC

General Manager - Certification

Through innovative technology, psychometric expertise, and world-class customer service, PSI helps organizations, certification bodies, and licensing agencies deliver secure, valid, and reliable ...

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Infographic showing various job openings at Psi Services in the United States as of August 2026, with employment types broken down into 61% Full Time, and 39% Part Time. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Test Center Administrator/Proctor- Full Time

PSI Services LLC

San Diego, CA

$19.89/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Title: Test Center Administrator (TCA) 
Location: 5440 Morehouse Drive, Suite 3100, San Diego, CA 92121

Wage: $19.89/hr. plus benefits for full time positions 
Hours: Full Time: 8:00am-2:00pm 

About PSI 

Join PSI – A Global Leader in Testing Solutions   

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.    

About the Role 

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.    

Role Responsibilities 

Welcome test takers and explain testing procedures clearly.  
Verify IDs and maintain strict exam security protocols.   
Set up workstations and troubleshoot technical issues with internal teams.    
Supervise exams and ensure compliance with PSI policies.   
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).    
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center. 
Provide support for test takers with accessibility needs.    

Knowledge, Skills and Experience Requirements 

High school diploma or equivalent.    
US citizenship is required.  
Customer service experience preferred (training provided).    
Strong communication skills and attention to detail.   
Ability to remain calm under pressure and handle sensitive situations.    
Basic computer skills; Microsoft Office experience is a plus.   
Physical ability to stand/walk for up to 40% of your shift.    
Commitment to exam security and compliance.    

Benefits & Perks    

Competitive pay + comprehensive benefits (medical, dental, vision).    
Paid time off and retirement plans (401(k), pension).    
Flexible scheduling and work-life balance.    
Career development and training opportunities.    
Wellness programs and global initiatives.    
Volunteer opportunities and community engagement.    

Why You’ll Love Working Here    

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!