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PHOENIX RESIDENTIAL

Case Manager

Waxahachie, TX · On-site

$20 - $25/hr

Phoenix Residential Position Type: Full-Time/Non-Exempt Make a Difference in a Young Person's Life Are you passionate about helping youth overcome challenges and build successful futures? Join our ...

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Infographic showing various job openings at Phoenix Residential in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Direct Care Juvenile Justice & Mental Health Supervisor

Waxahachie, TX • On-site

PHOENIX RESIDENTIAL
51 - 200 employees
Learn more about PHOENIX RESIDENTIALexternal

$24 - $27/hr

Full-time

PTO

Re-posted 17 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development

Location: Ellis County / Dallas–Fort Worth, TX (On-Site)
Facility: Phoenix Residential
Position Type: Full-Time/Non-Exempt
Hours: 40 hours per week
About the Role 
We’re looking for a Direct Care Supervisor with backgrounds in juvenile detention, behavioral health, or residential treatment. This is a hands-on role working with youth (ages 6–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.
Full-Time Supervisor Pay - $23 - 25 per hour, DOE
Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs
What You’ll Do 
  • Supervise, train, coach, and evaluate direct care staff

  • Coordinate staff schedules, assign duties, and manage shift coverage

  • Provide support during crises and ensure staff adhere to behavior management protocols

  • Oversee daily routines, therapeutic activities, school involvement, and life-skills programming

  • Maintain compliance with juvenile justice standards, mental health regulations, and organizational policies

  • Conduct room checks, facility walkthroughs, and contraband prevention measures

  • Lead crisis response and oversee use of approved verbal and physical de-escalation strategies

What We’re Looking For
  • Bachelor’s degree in psychology, social work, criminal justice, or related field (some agencies accept experience in lieu of degree). 23+ years old (per state licensing requirements)

  • Minimum 3 years of supervisory experience in juvenile justice, residential treatment, or mental health direct care

  • Training/certification in crisis intervention required

  • Strong communication, problem-solving, and conflict-resolution skills

  • Valid driver’s license

  • Must pass FBI fingerprinting & drug test

  • Supervisor must be available for flexible scheduling, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs

Why Phoenix Residential?
 
  • Competitive pay 
  • Training provided, Professional Development (trauma-informed care, TBRI)
  • Clear path for advancement
  • Join a mission-driven team making a real impact