Phoenix Closures
Phoenix Closures

35 Phoenix Closures Jobs Hiring Near You

Account Coordinator

Aurora, IL · Hybrid

$28 - $33/hr

PHOENIX, founded in 1890 and headquartered in Aurora, IL, is a privately held, full-service manufacturing firm. We specialize in injection-molded closures serving a wide range of industries. Our ...

Account Coordinator

Aurora, IL · On-site

$28 - $33/hr

PHOENIX, founded in 1890 and headquartered in Aurora, IL, is a privately held, full-service manufacturing firm. We specialize in injection-molded closures serving a wide range of industries. Our ...

Account Coordinator

Aurora, IL · On-site

$28 - $33/hr

PHOENIX, founded in 1890 and headquartered in Aurora, IL, is a privately held, full-service manufacturing firm. We specialize in injection-molded closures serving a wide range of industries. Our ...

Material Technician - IN

Greencastle, IN

$18.25 - $24.50/hr

Description POSITION SUMMARY: * To maintain accurate inventory, receive raw materials and product into IQRF, issue appropriate materials to production, to move production and other items from the ...

Extrusion Operator - GC

Greencastle, IN

$16.25 - $20.50/hr

Description POSITION SUMMARY: To assist with the operation of a high temperature plastic extrusion and slitting line to produce close tolerance triple layer plastic foam. Monitors and adjust process ...

Production Operator

Greencastle, IN

$15.75 - $19/hr

Description POSITION SUMMARY: * To operate lining, molding auxiliary equipment assigned by rotation schedule or supervisor. To properly perform order, color and material changes and machine start-ups ...

Description POSITION SUMMARY: * Repair and maintain all production related machinery, and the physical Plant. ESSENTIAL FUNCTIONS: * Performs preventative maintenance according to established ...

Description Starting wage: $23.64/hour POSITION SUMMARY: To operate lining, molding auxiliary equipment assigned by rotation schedule or supervisor. To properly perform order and material changes and ...

Description POSITION SUMMARY: * Repair and maintain all production related machinery and physical Plant. ESSENTIAL FUNCTIONS: * Performs preventative maintenance according to established procedures;

Description POSITION SUMMARY: The Corporate Project Manager is responsible for initiating, planning, and executing corporate projects that support strategic business objectives. The Corporate PM ...

Production Operator

Greencastle, IN · On-site

$15.75 - $19/hr

POSITION SUMMARY: * To operate lining, molding auxiliary equipment assigned by rotation schedule or supervisor. To properly perform order, color and material changes and machine start-ups/shut-downs.

Description: Starting wage: $23.64/hour POSITION SUMMARY: To operate lining, molding auxiliary equipment assigned by rotation schedule or supervisor. To properly perform order and material changes ...

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Infographic showing various job openings at Phoenix Closures in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, and 7% Hybrid job distribution.
Account Coordinator

Account Coordinator

PHOENIX CLOSURES

Aurora, IL • Hybrid

$28 - $33/hr

Other

Posted 6 days ago


Job description

Description


POSITION SUMMARY:

PHOENIX, founded in 1890 and headquartered in Aurora, IL, is a privately held, full-service manufacturing firm. We specialize in injection-molded closures serving a wide range of industries. Our mission is to provide the highest level of product quality and support to our customers. We've experienced continuous growth over our long history and due to an internal move, we are looking to strengthen our team.

We're looking for an Account Coordinator to join PHOENIX. This hybrid role involves building success through dependability, service, and action. Working with our National Account Managers, you will communicate customer needs across departments to ensure timely product delivery and drive overall customer satisfaction and success.


ESSENTIAL FUNCTIONS:

Customer success - ensure that we are providing exceptional service to our B2B customers and proactively address updates, issues or concerns.

Manage the order process with your customer from receipt and entry, through any changes or expediting requests and continue to communicate and assist through shipment of the order

Maintain customer database including set up of new customers, updating addresses and contacts, along with any customer requirements or instructions

Develop understanding of how we internally process, schedule, manufacture, inventory, and ship customer orders for your key accounts.

Work with sales and scheduling to maintain inventory of customer stocks and current forecast

Provide closure recommendations and request samples through Salesforce

Request quotes and manage pricing through ERP system

Collaborate with other departments to resolve client issues, and participate with new/challenging customer projects

Provide support to National Account Managers by assisting with new business development and coordinate product conversions as needed

Manage other customer requests such as new part numbers, regulatory documentation, or specifications

Provide back-up within the department


OTHER RESPONSIBILITIES:

  • Performs other duties that may be assigned from time to time;
  • Responsible for following all Safety Rules, policies, procedures and work instructions;
  • Responsible for following all Food Safety related policies and procedures;
  • Backup: Front Desk and Sample Room as needed




Requirements

EDUCATION AND EXPERIENCE:

Proven experience in Customer Success, Account Management or Sales, particularly in the manufacturing industry. Bachelor's degree preferred.


SKILLS & KEY COMPETENCIES:

Strong communication and interpersonal skills

Problem-solving and critical-thinking abilities

Ability to build and maintain strong customer relationships

Excellent organizational and project management skills

Proactive approach to identifying opportunities for customer success and growth.

Proficient in Office 365; experience with DW/IQMS and Salesforce, a plus


PHYSICAL DEMANDS:

  • Pushing or Pulling (60-lbs. typically 0-15% of the day) - boxes, printers, computers/monitors
  • Lifting or Carrying (0-35 lbs. typically 0-15% of the day) - boxes, printers
  • Fine Manipulating (typically over 70% of the day) - computer usage

EQUIPMENT USED:

  • Computer, Phone, Scanner/Printer

CONTACTS:

  • Sales, Warehouse/Shipping, Scheduling/Purchasing, Engineering, Accounting & MIS

SUPERVISION:

  • Reports to Director of Customer Success