Service Support Analyst
Arlington, TX · On-site
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Service ...
Pbs Systems
60 Pbs Systems Jobs Hiring Near You
Service Support Analyst
Arlington, TX · On-site
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Service ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Sales Support ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Sales Support ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel throughout Canada and USA, 1 week per month Bilingual Sales ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel throughout Canada and USA, 1 week per month Bilingual Sales ...
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): n/a Internal Job Title: v10 Apex Onboarding & Adoption Specialist - Fixed Ops Reports To:
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): n/a Internal Job Title: v10 Apex Onboarding & Adoption Specialist - Fixed Ops Reports To:
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Travel across Canada and USA approx. 2 weeks per month Internal Job Title: DTO Trainer ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Travel across Canada and USA approx. 2 weeks per month Internal Job Title: DTO Trainer ...
Automotive Software Onboarding Specialist (Fixed Ops)
Arlington, TX · On-site
$60 - $75/hr
At PBS, we invest in your growth. Your career can progress in alignment with your strengths ... Willingness to commit to an ongoing system of education and cross-training * Perform other duties ...
Automotive Software Onboarding Specialist (Fixed Ops)
Arlington, TX · On-site
$60 - $75/hr
At PBS, we invest in your growth. Your career can progress in alignment with your strengths ... Willingness to commit to an ongoing system of education and cross-training * Perform other duties ...
Automotive Accounting Trainer- Training and Implementation
Arlington, TX · On-site
$70 - $90/hr
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new ...
Automotive Accounting Trainer- Training and Implementation
Arlington, TX · On-site
$70 - $90/hr
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new ...
$72 - $98/hr
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new ...
New
$72 - $98/hr
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new ...
New
Automotive Sales Trainer- Training and Implementation
Arlington, TX · On-site
$72 - $98/hr
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new ...
Automotive Sales Trainer- Training and Implementation
Arlington, TX · On-site
$72 - $98/hr
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Sales Support ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Sales Support ...
Service Support Analyst
Arlington, TX · On-site
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Service ...
Service Support Analyst
Arlington, TX · On-site
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel across Canada and USA up to one week per month Service ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel throughout Canada and USA, 1 week per month Bilingual Sales ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel throughout Canada and USA, 1 week per month Bilingual Sales ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): n/a Internal Job Title: v10 Apex Onboarding & Adoption Specialist - Fixed Ops Reports To:
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): n/a Internal Job Title: v10 Apex Onboarding & Adoption Specialist - Fixed Ops Reports To:
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Travel across Canada and USA approx. 2 weeks per month Internal Job Title: DTO Trainer ...
PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 1 Job Requirement(s): Travel across Canada and USA approx. 2 weeks per month Internal Job Title: DTO Trainer ...
Senior Electrical Design Technology Engineer - Low Voltage Systems
San Dimas, CA · On-site
$100K - $125K/yr
Join PBS Engineers and help us transform the industry Are you a driven professional seeking new ... Coordinate system scope, design layout, and drawings with clients and other disciplines. * Perform ...
Senior Electrical Design Technology Engineer - Low Voltage Systems
San Dimas, CA · On-site
$100K - $125K/yr
Join PBS Engineers and help us transform the industry Are you a driven professional seeking new ... Coordinate system scope, design layout, and drawings with clients and other disciplines. * Perform ...
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
PBS Systems Job Location: Arlington, Texas Job Type: Full-time, Permanent No. of Openings: 01 Job Requirement(s): Internal Job Title: Travel within North America (Canada and USA) aprox. 2 weeks per ...
Join PBS Engineers and help us transform the industry Are you a driven professional seeking new ... Coordinate system scope, design layout, and drawings with clients and other disciplines. * Perform ...
Quick apply
Join PBS Engineers and help us transform the industry Are you a driven professional seeking new ... Coordinate system scope, design layout, and drawings with clients and other disciplines. * Perform ...
Pbs Systems Jobs Information
Full-time
Medical, Dental, PTO
Re-posted 22 days ago
Job description
Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No. of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Service Support Analyst - Tier 1
Reports To:
Team Lead, Service Support
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun! "
The Opportunity:
At PBS, we're transforming how people buy and service vehicles-one dealership at a time. With almost 40 years in the industry, we're the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we're growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations-from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a ServiceSupport Analyst to join our Client Services team, as a ServiceSupport Analyst, you will provide excellent support to our new and existing customers in the Service module of our software. By assisting customers during development, install and training processes of their new dealership software. You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
Qualifications:
What we offer:
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com.
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No. of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Service Support Analyst - Tier 1
Reports To:
Team Lead, Service Support
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun! "
The Opportunity:
At PBS, we're transforming how people buy and service vehicles-one dealership at a time. With almost 40 years in the industry, we're the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we're growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations-from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a ServiceSupport Analyst to join our Client Services team, as a ServiceSupport Analyst, you will provide excellent support to our new and existing customers in the Service module of our software. By assisting customers during development, install and training processes of their new dealership software. You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
- Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
- Logging and documenting all customer interactions within our ticketing system and escalating matters as required
- Collaborating with other groups/departments to streamline service delivery
- Identify opportunities to drive process improvements that positively impact the client's experience
- Develop knowledge and understanding of our software and support infrastructure
- Achieving and exceeding KPI targets and other Metrics defined by the department
- Keeping abreast of software enhancements and new releases, by attending apogees and reviewing release notes
- Assisting and training current as well as new staff members
- Maintaining and contributing knowledgebase articles including informational articles, how-to's, troubleshooting guides and FAQs
- Escalating incidents to the appropriate development team
- Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required
- Commit to ongoing professional development and cross-training as recommended by your Team Lead
- Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
- Achieve additional program certification(s) within 6 months
- Available to travel at least 1 week per month throughout the US and Canada
Qualifications:
- High school diploma
- Must have Valid Driver's license
- Previous customer service, helpdesk or dealership experience will be considered an asset
- Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
- Previous customer service, helpdesk or dealership experience will be considered an asset
- Previous customer service, helpdesk or dealership experience will be considered an asset
- Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing
- Strong decision making and analytical abilities
- Strong detail orientation
- Effective time management and organization skills
- Ability to work independently and within a team environment
What we offer:
- Professional Development - Continuous training, industry certifications, and clear pathways for career advancement
- Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
- Comprehensive health benefits - Medical and dental coverage to support your well-being
- Paid Time Off - PTO to help you recharge and maintain work-life balance
- Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
- Employee recognition - Regular appreciation programs and performance-based incentives
- Competitive compensation package
- Competitive annual base salary ($45,000k/yr. - $53,700k/yr. USD)
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive employee referral bonuses
- Staff discounts - Exclusive savings with partners such as GM, Dell, and more
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process, please contact the Recruiting team at careers@pbssystems.com.