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Job Summary:

The Produce Clerk provides prompt, courteous, and efficient customer service, maintains the produce department's presentation, and assists with inventory and stocking.

Essential Functions of the Position:

• Follow approved procedures for receiving products, pricing, and stocking to ensure accuracy, product quality, and proper rotation.
• Replenish the produce department's fruits, vegetables, and other items as assigned.
• Move products in and out of storage areas for proper display and storage of goods, including in refrigerating storage boxes.
• Assist in maintaining inventory control to ensure freshness, product quality, and turnover for maximum sales and to minimize out-of-stock or overstocked products.
• Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
• Monitor expiration dates of label goods to ensure only fresh products are available for customer purchase
• Maintain a clean, attractive, and friendly department to help ensure a favorable department image to customers.
• Perform other duties as assigned.

Knowledge:

• Basic understanding of produce products and handling techniques.
• Familiarity with retail stocking procedures and inventory management.
• Knowledge of health and safety regulations related to food handling.

Skills:

• Excellent customer service.
• Basic math skills for weighing and pricing.
• Strong organizational and time management skills.
• Effective verbal communication skills for interacting with customers and team members.

Abilities:

• Attention to detail to ensure accuracy in stocking and labeling.
• Capability to adjust to changing situations, handle multiple demands, and work with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure situations.
• A genuine desire to meet and exceed customer expectations, creating a positive shopping experience.
• Ability to perform physical tasks, including stocking, lifting boxes, and standing for extended periods.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
• Ability to perform tasks that require fine motor skills in handling small objects.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
• Environment: Indoor, climate-controlled, with adequate lighting and ventilation. Relatively damp or humid conditions, including wet or slippery floor surfaces.
• Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and refrigerated storage areas.
• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
• Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
• Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
• Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: No prior experience is required; on-the-job training is provided. Previous retail or customer service experience is a plus.

Company Employment Policies:

• PAQ, Inc is an “At-Will” employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).

Location: PAQ, Inc, Store Location, On-Site

Reports To: Manager, Produce

Employee Type: Regular, Full-Time

Exemption Type: Non-Exempt

Travel Required: No