About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
60 Oto Development Guest Services Manager Jobs Hiring Near You
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Guest Activities Associate
Myrtle Beach, SC · On-site
$15/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ...
Guest Activities Associate
Myrtle Beach, SC · On-site
$15/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
... Guest Services team at a beautiful beachfront hotel. We are pleased to announce a wonderful ... This property is managed by OTO Development. About OTO Development OTO Development is an industry ...
... Guest Services team at a beautiful beachfront hotel. We are pleased to announce a wonderful ... This property is managed by OTO Development. About OTO Development OTO Development is an industry ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Front Office Manager
Saint Pete Beach, FL · On-site
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Front Office Manager
Saint Pete Beach, FL · On-site
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Chief Engineer
Napa, CA · On-site
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Chief Engineer
Napa, CA · On-site
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Assistant Food and Beverage Manager
$42K - $57K/yr
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Assistant Food and Beverage Manager
$42K - $57K/yr
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Doorman/Bellhop
$14.25 - $18.75/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Doorman/Bellhop
$14.25 - $18.75/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Housekeeping Inspector
$14.25 - $17.25/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Housekeeping Inspector
$14.25 - $17.25/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Bus Help
$12.75 - $16.50/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Bus Help
$12.75 - $16.50/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Bus Help
$12.25 - $16/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Bus Help
$12.25 - $16/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Housekeeping Inspector
Fort Walton Beach, FL · On-site
$16/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Housekeeping Inspector
Fort Walton Beach, FL · On-site
$16/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Food and Beverage Manager
Washington, DC · On-site
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Food and Beverage Manager
Washington, DC · On-site
About OTO Development OTO Development is an industry-leading hotel development and management ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Sales Coordinator
South San Francisco, CA · On-site
$26/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Sales Coordinator
South San Francisco, CA · On-site
$26/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Bus Help
$13.75 - $17.75/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Bus Help
$13.75 - $17.75/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Doorman/Bellhop
$15.25 - $20/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
Doorman/Bellhop
$15.25 - $20/hr
This property is managed by OTO Development. About OTO Development OTO Development is an industry ... outstanding guest service, operational excellence, community service, and sales, marketing, and ...
OTO Development Jobs Information
Does OTO Development pay people when they’re sick?
Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
How easy is it to get time off at OTO Development?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
How easy is it to take sick days at OTO Development?
Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at OTO Development feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at OTO Development get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
Is it stressful to work at OTO Development?
Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
50% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at OTO Development enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at OTO Development recommend working with their team?
Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people get enough training when they start at OTO Development?
Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people think OTO Development’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers feel well informed about how OTO Development is doing?
Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Guest Services Manager jobs?
What are the most popular jobs at Oto Development?
What are the most popular categories at Oto Development?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
OTO Development rating
8.0
Based on 7 frontline employees who took The Breakroom Quiz
Job description
We are pleased to announce a wonderful opportunity for a Guest Services Manager.
Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to be our next guest services manager. You will be in charge of overseeing all front office staff and operations to ensure that our guests have a wonderful stay at our property. Other responsibilities include hiring and training staff, resolving guest problems or complaints, and increasing the profitability of the hotel by improving occupancy rates through up-selling strategies.
What will you be doing most days?
Maintain a high level of guest satisfaction by overseeing the whole front office activities
Evaluate front-office team members' performance while also hiring, training, encouraging teamwork, and setting a high level of customer service standards
Increase occupancy and profitability by developing and promoting hotel services and amenities through up-selling strategies
Address all guest complaints, concerns, or incidents in a polite, timely, and responsive manner
Create financial and operational strategies for the guest service department that are consistent with the hotel's overall goals in the short and long term
What are the requirements for this position?
High school diploma or equivalent certification required (GED)
3 years of previous experience working in the hospitality industry
2+ years managing a team in a hospitality role or equivalent customer service role
Proven customer service experience with a strong guest-focused mentality
Possess excellent management skills, communication skills, and multitasking skills
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Revised 5/8/26
About OTO Development
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Spartanburg, SC, US
Year founded
2004